Customer reviews from hp.com
HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Average customer rating
4.3 out of 5
4.3
(1,619 Reviews)
Open Ratings Snapshot
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product. 
(
407 out of 480
)
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Customer Reviews for HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Customer Rating
1 out of 5
1
cursor speed
on August 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
With the cursor speed set all the way up, it STILL takes TWO swipes on the pad to move the cursor from one end to the other. Would not buy this model again.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not what I hoped for
on November 3, 2021
Posted by: Envoy
Verified Purchase:Yes
Several symbol keys were programmed to the wrong keys or not there at all. Getting in touch with someone to talk to a person is a joke. Finally got India and very rude.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good laptop but the display is below average, hard
on September 18, 2024
Posted by: Anonymous
from Lowell MA
Verified Purchase:Yes
Good laptop but the display is below average, hard to see at times
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
NO BACKLIT KEYBOARD
on August 25, 2022
Posted by: Tamara H
from Austin, TX
Verified Purchase:Yes
Even though there is a picture indicating that there is a backlit keyboard this computer does not have it. FYI
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Bad computer 1 wk after purchase
on October 24, 2023
Posted by: Billdozer90
from Illinois
Verified Purchase:Yes
Exaxtly 1 week after purchase BIOS went corrupt. Sent computer back for an exchange as was told it would be 1-2 weeks for warranty work to be performed
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Bad experience
on January 25, 2023
Posted by: glowworm
Verified Purchase:Yes
Arrived with different hardware than I ordered. Continually dropped wifi connection. After waiting for three weeks for delivery, I had to return the machine.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Noisy
on August 11, 2023
Posted by: Ghia
from arizona
Verified Purchase:Yes
noisy and the tech support we chatted with said it is normal. need to make it more quiet like other brands.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Hide and seek
on August 19, 2023
Posted by: Northone
from WI
Verified Purchase:Yes
Difficult to find what I'm looking for. Old PC was more user friendly.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
2 out of 5
2
Written by a customer while visiting hp.com
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