Customer reviews from hp.com
HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Average customer rating
4.3 out of 5
4.3
(1,814 Reviews)
Open Ratings Snapshot
Rating breakdown 1,814 reviews
5 Stars
1,159
4 Stars
358
3 Stars
116
2 Stars
55
1 Star
126
84%of customers recommend this product. 
(
457 out of 541
)
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Customer Reviews for HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Customer Rating
5 out of 5
5
A good laptop
on September 26, 2023
Posted by: Wind =)
Verified Purchase:Yes
The specs are accurate and are as expected of a 13th gen i7, and functions really well. I have had a small software glitch with my bluetooth headphones cutting out, which I believe is a minor driver issue. One thing I like is the physical webcam cover that can be manually toggled (webcam quality is decent, as expected of most laptop webcams). The touchpad is a thing to get used to if you previously had a laptop that had physical buttons below the touchpad. The battery life is good, and the charger is a 45W one that can be interchangeably used with some other HP Laptop products, which is even better. Overall, this is a good laptop for students that need to use it on the go, or for use in a single location at home, and has solid processing power that lets you run apps like Solidworks or Photoshop without any trouble at all (as expected from the specs).
I would recommend this to a friend!
Value
4 out of 5
4
Quality
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good options for price point.
on June 5, 2025
Posted by: HPUserNorth
Verified Purchase:Yes
Purchased upgraded replacement for 12yo HP laptop that had been a workhorse.
PROS: Excellent viewing size screen, crisp graphics, reasonable customizing options for this price point, excellent price point for options available. Consistent reliability has been my experience with HP.
CONS: Arrives with unremovable bloatware in Windows 11, AND unwanted HP useless items consuming the space you paid for. Keys feel too light/cheap. Hinge feels weak, opens and closes with some instability. The upper 17" screen is excellent, but lower keyboard area is awkwardly positioned in the large lower area being pushed up to the base of the hinge---reaching to type is then oddly far forward.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New laptop/old man = great result
on October 28, 2022
Posted by: Roc Kibitzer
from Rochester New York
Verified Purchase:Yes
I am not very well versed on these products but with minimal assistance I'm on the fly(77 yr old user)
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Service agreement/Speed
on November 11, 2023
Posted by: JenJordan
from Georgia, USA
Verified Purchase:Yes
I keep getting emails stating my service agreement ends in 1 year, but I paid for 3 years. It shows this on my invoice. It doesn’t run as fast as it should for some reason.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
My Christmas gift.
on December 14, 2023
Posted by: Tammy J.
from Lexington, SC.
Verified Purchase:Yes
The laptop I purchased is beautiful. The large screen is definitely a bonus. It makes my work area look clean, neat and productive. I love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
THE BEST
on February 23, 2025
Posted by: Anonymous
from Wintersville OH
Verified Purchase:Yes
Hey all I’m not computer savvy in the least bit and my last HP lasted 14 years because I’m afraid of “change”. My last HP was held together by bubblegum and duct tape. This new one is lightening fast and it was so easy to setup a computer moron like myself did it with ease. The only thing I wish I had added was the keyboard lights up feature. Other then that it exceeds all my needs LOVE IT !!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Laptop
on February 27, 2024
Posted by: Jessie Z
from S.C.
Verified Purchase:Yes
Purchased this laptop for school and personal use. I enjoyed customizing the HP. The price was reasonable for my needs and wants. I have used it a few times now and have no complaints. I had a chrome book before. I needed a laptop that was larger and with more memory.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast and efficient.
on July 29, 2024
Posted by: Joe/Airborne
from Frederica, Delaware
Verified Purchase:Yes
Love its speed and quick time to start work from the time i log in.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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