This laptop is incredible. I've always had hp my last one lasted me 5 years this one works perfect I love all the features and the backlit keyboard especially is super nice.
I had to hire an expert because I was having problems and was told something was wrong with the Pavillion computer so sadly I had to return the device. Overall HP computers are good but I got a lemon.
HORRIBLE ENGINEERING MISTAKE. This lap top CANNOT be used as a lap top because the keyboard is so FLIMSY that it twists causing the left click to lock up and become useless. The lap top has to be on a solid flat surface or you cannot use the left and right click buttons when your hands are on or near the pad.
Got good deal on computer but the screen brightness is problematic. My old computer screen on last two laptops was way better than this as screen is dark and sometimes goes even darker and I've done the suggested steps to remedy. It is workable at full brightness but there is very little adjustment . The first adjustment down is like in dark mode for example.
I really enjoy the freedom of a laptop after always having desktops before. I can sit in my recliner rather than at my desk. The screen is slightly smaller than my previous equipment but I don't notice that, as it is also closer to my face. I am still getting used to the touchpad, need to learn to keep my fingers far away or it will sense the proximity as a touch. I may order a mouse just to see if that feels more familiar. The backlit keyboard with full size keys is a joy, especially after enduring the tiny keypad of a cellphone while awaiting my new laptop. Due to a windstorm I have been using the new laptop nonstop dealing with contractors and insurance company, but I hope to have time in the near future to actually learn all the capabilities of this new machine and get the settings adjusted for my personal preferences. Overall I am very happy with my purchase.
My old HP laptop had slowed considerably so I upgraded to this and couldn't be happy. I chose an Intel Core 5 120u processor with 16 KB RAM and a 528 SSD. It loads very quickly and quickly switches between programs easily. The screen is clear and I like the backlit keyboard. I would buy this again in a heartbeat.