Customer reviews from hp.com
HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Average customer rating
4.4
(247 Reviews)
Rating breakdown 247 reviews
5 Stars
181
4 Stars
26
3 Stars
13
2 Stars
5
1 Star
22
80%of customers recommend this product.
(
60 out of
75)
Customer Reviews for HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Posted by: Brenda R.
Verified Purchase:Yes
I am happy and satisfied with my new HP desktop. It is everything I wanted and thought it would be. I previously owned a HP desktop for the past 10 years and since it was outdated, I upgraded to another HP desktop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Tracey B
from Red Bank, NJ
Verified Purchase:Yes
My old Del had crashed and I was devasted that I had lost everything. Shame on me for not having a backup in place. My son was able to get my data off the old drive, and it was easy to move what I needed into new files onto the HP. I am now alphabetically organized. My recipes are so much easier to locate now.
I am a disabled senior, and installation was a simple matter of disconnecting the old wires and placing them where they fit into the back of the new. In fact, I was able to gift and install my old external speakers to a friend. There is a huge learning curve between Windows 7 and Windows 11 my new operating system. However, both Gemini and Co-polit are a blast to work with. I'm still learning and enjoy the challenges. I even uploaded the photos off my IPhone and now have them labeled and organized.
The 27" screen is a little bit of an overstatement in my opinion. Since I am not a gamer, nor do I intend to watch movies on the PC. I also suggest more USB ports. I bought an external hub for easy access or install additional hubs along the bottom of the monitor or the side walls. I love the fact that there is no bulky tower taking up space on the floor under my desk. I am pleased with my choice. My IT friend recommended this PC and it was on sale at the time of purchase. I have always followed his recommendations and have never been disappointed.
I am a disabled senior, and installation was a simple matter of disconnecting the old wires and placing them where they fit into the back of the new. In fact, I was able to gift and install my old external speakers to a friend. There is a huge learning curve between Windows 7 and Windows 11 my new operating system. However, both Gemini and Co-polit are a blast to work with. I'm still learning and enjoy the challenges. I even uploaded the photos off my IPhone and now have them labeled and organized.
The 27" screen is a little bit of an overstatement in my opinion. Since I am not a gamer, nor do I intend to watch movies on the PC. I also suggest more USB ports. I bought an external hub for easy access or install additional hubs along the bottom of the monitor or the side walls. I love the fact that there is no bulky tower taking up space on the floor under my desk. I am pleased with my choice. My IT friend recommended this PC and it was on sale at the time of purchase. I have always followed his recommendations and have never been disappointed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Va
Verified Purchase:Yes
I have used HP all in one computers since 2009 and in fact that one is still be used daily. I replaced it with this new 27 in order to get faster speed and have not been disappointed. If it gives even close to the same service as my 24 I will be extremely happy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: B..C..
from USA
Verified Purchase:Yes
Computer stopped functioning after 50 days but was denied a warranty because the warranty period was 30 days. I now have a non-functional computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
HP 27 inch All-in-One Desktop AI PC 27-cr2000t
on November 1, 2025
Posted by: RangerBabe
from Texas
Verified Purchase:Yes
I special ordered this computer as it will hopefully be the last computer I purchase. I am 88 years old and am on 5 committees of a national club I belong to and am chairperson for 4 of them. So, I am pretty much on my computer all day. This one is a dream to use, very fast and the screen is large enough for me to see everything. As for my decision to purchase an HP, I have bought only HP computers and printers since about 2000. Would not ever consider another brand.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BradG
from Ohio
Verified Purchase:Yes
Great but honestly, with a computer like this I was hoping to touchscreen feature would be applied but it’s not. Even when you open up the windows it says your computer has touch activation but this isn’t a touchscreen all in my computer, so I guess that’s kind of on me for not reading deep before I placed the order thought about returning but sadly to say I don’t want to go through the process. But overall this is a great computer, fast quick smooth, easy to set up and all in one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: I had to return PC
Verified Purchase:Yes
I had to return PC
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I am happy with Speed and screen size, but resolution is not good
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com