Customer reviews from hp.com
HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Average customer rating
4.4 out of 5
4.4
(269 Reviews)
Open Ratings Snapshot
Rating breakdown 269 reviews
5 Stars
195
4 Stars
31
3 Stars
14
2 Stars
6
1 Star
23
80%of customers recommend this product. 
(
65 out of 81
)
Best Buy Privacy Policy
Customer Reviews for HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Customer Rating
3 out of 5
3
One drive Windows 11
on December 9, 2025
Posted by: Smbrown
from Florida
Verified Purchase:Yes
Windows 11 is probably my last Windows computer! One drive taking over my computer is the worst!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
I had to return PC
on December 9, 2025
Posted by: I had to return PC
Verified Purchase:Yes
I had to return PC
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good All in One Computer
on December 2, 2025
Posted by: Anonymous
from Westport, CT
Verified Purchase:Yes
This is a good all in one computer that seems to work well. The stand could be more sturdy. At first, it wobbled quite a bit until we got the stand to properly click into the stand. It was a bit tricky, but it is OK now.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Frozen
on November 18, 2025
Posted by: RonG43
Verified Purchase:Yes
Quality of the All in One was poor..Had to return because the system froze and could not be restored to factory default.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
DEAD AFTER A MONTH!
on November 11, 2025
Posted by: The Rad
from Central Virginia
Verified Purchase:Yes
Very disappointed with this computer. While it boots quickly and the display is excellent, it tends to be glitchy, slow to load apps and change pages, and now the screen has frozen so badly that neither the keyboard nor the mouse can communicate with the computer, making it impossible to try any of the recommended fixes. It’s essentially DEAD after less than one month of service v
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Not Good
on November 10, 2025
Posted by: Star Route Auto Service
Verified Purchase:Yes
Lasted 2 weeks then burnt out
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP 27 inch All-in-One Desktop AI PC 27-cr2000t
on November 1, 2025
Posted by: RangerBabe
from Texas
Verified Purchase:Yes
I special ordered this computer as it will hopefully be the last computer I purchase. I am 88 years old and am on 5 committees of a national club I belong to and am chairperson for 4 of them. So, I am pretty much on my computer all day. This one is a dream to use, very fast and the screen is large enough for me to see everything. As for my decision to purchase an HP, I have bought only HP computers and printers since about 2000. Would not ever consider another brand.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast pc
on October 31, 2025
Posted by: JoeyDee
from NY
Verified Purchase:Yes
Very satisfied with computer and its speed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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