Customer reviews from hp.com
HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Average customer rating
4.3
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
110
4 Stars
18
3 Stars
11
2 Stars
6
1 Star
15
74%of customers recommend this product.
(
26 out of
35)
Customer Reviews for HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Posted by: C.K.
from Columbia, SC
Verified Purchase:Yes
So far, I have been very pleased with my new computer. I am still in the transition stage from Windows 10 to 11, however the computer seems to be doing a great job as has all my past HP computers!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JoeyDee
from NY
Verified Purchase:Yes
Very satisfied with computer and its speed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: B..C..
from USA
Verified Purchase:Yes
Computer stopped functioning after 50 days but was denied a warranty because the warranty period was 30 days. I now have a non-functional computer.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Kevin In NY
from New York
Verified Purchase:Yes
Well built, powerful I7 CPU, fast, easy to set up and de cluttered the desk. No more CPU box and video cables. Good video with a large 27in touch screen. Handles all the usual web surfing, email, pictures, printing and work apps. Integrates well with my HP Smart Tank Printer, has many ports on the back. Will handle all my PC tasks.
Written by a customer while visiting hp.com
Posted by: BradG
from Ohio
Verified Purchase:Yes
Great but honestly, with a computer like this I was hoping to touchscreen feature would be applied but it’s not. Even when you open up the windows it says your computer has touch activation but this isn’t a touchscreen all in my computer, so I guess that’s kind of on me for not reading deep before I placed the order thought about returning but sadly to say I don’t want to go through the process. But overall this is a great computer, fast quick smooth, easy to set up and all in one.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
HP 27 inch All-in-One Desktop AI PC 27-cr2000t
on November 1, 2025
Posted by: RangerBabe
from Texas
Verified Purchase:Yes
I special ordered this computer as it will hopefully be the last computer I purchase. I am 88 years old and am on 5 committees of a national club I belong to and am chairperson for 4 of them. So, I am pretty much on my computer all day. This one is a dream to use, very fast and the screen is large enough for me to see everything. As for my decision to purchase an HP, I have bought only HP computers and printers since about 2000. Would not ever consider another brand.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Jimszee52
from Altamonte Springs, Florida
Verified Purchase:Yes
Acceptable, just barely
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Contesa
Verified Purchase:Yes
This is so difficult to understand and get around. Why can't HP leave things alone when the Windows I was using was FABULOUS!!! 8.1 was easy to understand and didn't try to use any fancy stuff. LEAVE WELL ENOUGH ALONE. I was forced to buy this computer with Windows 11 because my beloved 8.1 couldn't be used with a program. I hooked up my other computer with 8.1 and am using that, but only use the new one for that one program
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com