Customer reviews from hp.com
HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Average customer rating
4.4
(252 Reviews)
Rating breakdown 252 reviews
5 Stars
184
4 Stars
27
3 Stars
13
2 Stars
6
1 Star
22
79%of customers recommend this product.
(
61 out of
77)
Customer Reviews for HP - 27" Full HD Touch-Screen All-in-One with Adjustable Height - Intel Core Ultra 7 - 16GB Memory - 512GB SSD - Shell White
Customer Rating
1
Cpu overheating hitting 105 degrees under load
on January 6, 2026
Posted by: Eddie-321
from New York, NY
Verified Purchase:Yes
I bought two of these all in ones with Intel Core Ultra 225U, and they hit 105 degrees under load, then it thermal throttle to 85 degrees. I have a previous gen model of this all in one with a intel core i5-1335u that does not exhibit this behavior.
Something is wrong with the cooling solution in this pc that it goes straight to 105 degrees in both systems, they need to improve the cooling system, I am not happy with it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Jerome T
Verified Purchase:Yes
Love the large HD screen, camera/microphone and the fast speed processor. A little frustrated with the keyboard as the layout is different from my old one. Still learning.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great performance, historically very reliable. Great value.
on October 18, 2024
Posted by: Bernie525
from NJ
Verified Purchase:Yes
Our first all in one lasted for over 7 years without a single problem. It never died, we just decided to upgrade tonthe latest and greatest technology and a great price. And ww love it so far. Old one is with a family member and still going.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from West Chester, Ohio
Verified Purchase:Yes
The computer is very nice. The one negative is the stand. The piece that holds the computer to the stand is plastic. Seems very fragile. If you need to reposition the computer, you must move it by the base or risk braking the attachment piece. Very poor design. Otherwise, this is a very nice computer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Roseville, CA
Verified Purchase:Yes
The new HP computer is fast and has a bright and clear screen
Written by a customer while visiting hp.com
Customer Rating
4
Great Operating Performance, Poor Stand Stability, and Lack of Wireless Keyboard Option
on August 19, 2024
Posted by: 1WOLWAY
from Northeast Ohio, USA
Verified Purchase:Yes
The following is summarized in the title of this review.
I ordered a customized configuration of this system that included the Intel i5 processor, 1 TB SSD, and 12 Gb RAM. I can't complain about this combination that provides fantastic performance. My hope is this system will serve the multiple users needs about 8 years as did the last hp All-in-One we purchased.
However, the screen stand is not stable, meaning the screen and computer can shake if there is table vibration or when powering the system on via the back power button. If I had known this was so flimsy, I would have thought twice about making the purchase. For hp's future consideration I recommend modification of the OEM stand. Short of that those considering this product configuration may want to purchase a sturdier stand to mount the All-in-One to before using.
Since I customized base hp All-in-One 27-cr0000t, I would have liked to see a wireless keyboard offered as part of the customization. Fortunately, I had one that my primary user, a physically handicapped person already owned, and it connected via Bluetooth without a hitch.
For the cost, I give this product a slightly better than average valuation.
Cheers!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Cynew
Verified Purchase:Yes
Easy setup.
Written by a customer while visiting hp.com
Posted by: RBjor
from Wyomissing PA
Verified Purchase:Yes
My new HP all-in-one is very fast and responsive. It replaced my 11 year old HP that aged out with the Windows 11 update. My new custom HP should last for years and is equipped for handling my media video, print and web projects. Setup was fairly easy using the cloud accounts to port over files. Thank you HP!
I would recommend this to a friend!
Written by a customer while visiting hp.com