Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Google Pixel 9 Pro XL - Black
Average customer rating
3.4 out of 5
3.4
(5 Reviews)
Open Ratings Snapshot
Rating breakdown 5 reviews
5 Stars
2
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
1
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Google Pixel 9 Pro XL - Black
Customer Rating
2 out of 5
2
Good case but the volume and power button are non-
on December 12, 2024
Posted by: Barbara
Verified Purchase:Yes
Good case but the volume and power button are non-existent
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 14, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Durable and pretty!!
on December 12, 2024
Posted by: KRoll73
Verified Purchase:Yes
This case protects my phone very well it's durable and pretty! Love it 5 stars
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Good protection but a little slippery
on January 11, 2025
Posted by: Steve
Verified Purchase:Yes
Great fit and smooth lines. The case is a little slippery and can slip out of your hand. Recommend a pop socket or other device for better grip.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great with a tweak
on January 12, 2025
Posted by: Steve
Verified Purchase:Yes
This one piece design is much better than the two piece, silicone/plastic, I used to have. It would be nice to have reference lines on the front and back to indicate where the three side buttons are.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not worth to get it
on June 19, 2025
Posted by: Zeff
Verified Purchase:Yes
Not worthit. It got loose after couple of days itself.
Response from otterbox.comBy Customer Service, June 19, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com