Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell for Google Pixel 9 Pro XL - Ant Black
Average customer rating
4.4 out of 5
4.4
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
16
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
69%of customers recommend this product. 
(
9 out of 13
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell for Google Pixel 9 Pro XL - Ant Black
Customer Rating
2 out of 5
2
Mixed reviews
on October 29, 2024
Posted by: Jimmy
Verified Purchase:Yes
I have bought the defender case for my last couple phones. I have always liked them, now with my new one for the pixel 9 pro xl I am disappointed I have had to replace my screen protector twice, because the case keeps pulling up the edges. Not sure if it is just my case or if it is a flaw with all the cases
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceOctober 29, 2024
Hello Jimmy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Disappointed to say the least
on November 6, 2024
Posted by: Bill s
Verified Purchase:Yes
Disappointed to say the least. I am used to a snug fit with the case to holster, this one is CONSTANTLY falling out. Not happy at all
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceNovember 7, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not so hot.
on November 10, 2024
Posted by: Farron
Verified Purchase:Yes
The case was great but the holster not so much, as the case doesn't fit snug and it keeps falling out.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceCustomer ServiceNovember 11, 2024
Hello, Farron! We are so sorry to hear you are experiencing issues with retention with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
great case
on October 17, 2024
Posted by: Chuck
Verified Purchase:Yes
The otter box has been superior to any other case for protection reliability and warranty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome protection
on October 18, 2024
Posted by: Wes Bragg
Verified Purchase:Yes
Great accessory! Went with OtterBox since we had one on our previous phones. Looking forward to it living up to the family reputation!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Highly recommended
on October 31, 2024
Posted by: Ron B
Verified Purchase:Yes
Lover OtterBox cases, have had several over many years and have NEVER had any damage even though many drops.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The defender
on November 3, 2024
Posted by: Mr Coffee
Verified Purchase:Yes
Whatever phone I have automatically gets a defender. I can drop this phone and it will never break. 100% quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Defends in dire circumstances
on December 20, 2024
Posted by: Anonymous
Verified Purchase:Yes
A reliable defender for an expensive phone that I take into heavy duty construction sites to record WIP and provide reports for architects and owners...
Written by a customer while visiting otterbox.com
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