I have bought the defender case for my last couple phones. I have always liked them, now with my new one for the pixel 9 pro xl I am disappointed I have had to replace my screen protector twice, because the case keeps pulling up the edges. Not sure if it is just my case or if it is a flaw with all the cases
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 29, 2024
Hello Jimmy! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Disappointed to say the least. I am used to a snug fit with the case to holster, this one is CONSTANTLY falling out. Not happy at all
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 7, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
The case was great but the holster not so much, as the case doesn't fit snug and it keeps falling out.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, November 11, 2024
Hello, Farron! We are so sorry to hear you are experiencing issues with retention with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
A reliable defender for an expensive phone that I take into heavy duty construction sites to record WIP and provide reports for architects and owners...