Customer reviews from otterbox.com
OtterBox - Thin Flex Series Carrying Case for Google Pixel 9 Pro Fold - Red Clay
Average customer rating
2
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
4
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for OtterBox - Thin Flex Series Carrying Case for Google Pixel 9 Pro Fold - Red Clay
Posted by: Sai A
Verified Purchase:Yes
So I’ve dropped my phone multiple times with this case on and every time I have dropped it it’s done what it needed to do. I don’t see any scratches on my screen and I haven’t cracked the front screen or the camera lens. Definitely recommend buying it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SpongyBob1958
Verified Purchase:Yes
Hinge edges are so sharp that you can cut yourself. I had to take a file and some sandpaper and grind the edges down so that they won’t be a danger to myself or others that hold my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 8, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Gotbullys
Verified Purchase:Yes
The cover is fine. It fits well and will protect the device. However, the edges make holding the phone, in this case, uncomfortable. They are way too sharp. For this reason, I wouldn't purchase it.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 7, 2024
Hello! We are so sorry you are experiencing sharp edges with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Matt W
Verified Purchase:Yes
The Thin Flex Series Case it a good case, but it could definitely use an overhaul. After just a month of using the case it is already loose and falling off the case around where the power button cutout is. On the bottom of the case where the hinge is, there are two little points that stick in your hand and make it uncomfortable to hold with one hand. Even with a pop-socket your hand tends to rest there so it is hard to avoid. The plastic piece for the volume buttons is hard plastic so it is hard to adjust the volume. I do like how far the case sticks out from the phone so if a drop happens there is a good amount of distance between the phone screen and the ground.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 23, 2024
Hello Matt! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Front protector kept coming off. waste of money. Don't buy
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 11, 2024
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Mshcex
Verified Purchase:Yes
The out side front cover falls off Nd there is no protection on the hinge side of the phone. Highly would not recommend this cover
Response from otterbox.comBy Customer Service, Customer Service, December 18, 2024
Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: Hamida
Verified Purchase:Yes
The front keeps coming off. I've tried to fix it several times but if I pick it up the wrong way it will come off
Response from otterbox.comBy Customer Service, April 21, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com