Customer reviews from otterbox.com
OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip6 - Black
Average customer rating
3
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for OtterBox - Thin Flex Series Carrying Case for Samsung Galaxy Z Flip6 - Black
Posted by: Zdude
Verified Purchase:Yes
Not protective, notch on front of screen case can scratch your front screen
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 11, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: MrsCTurtle
Verified Purchase:Yes
The case didn't fit the phone and the "glass" cracked upon the initial try of fitting on the phone.
I have always trusted Otter; please don't combine the two phone series and say it works for both as it doesn't.
I have always trusted Otter; please don't combine the two phone series and say it works for both as it doesn't.
Thank you
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 16, 2025
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: Mg23
Verified Purchase:Yes
Case is great so far, wish they had different colour options for the edge.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Junk
Verified Purchase:Yes
It's already coming apart I want you to send me a new one. Where is the customer support number?
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, May 9, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Terri
Verified Purchase:Yes
Thin & flexible, works great with phone! Good quality, like otterbox always is.
Written by a customer while visiting otterbox.com