Customer reviews from sharkninja.com
Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Average customer rating
4.7
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
144
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
2
82%of customers recommend this product.
(
42 out of
51)
Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Customer Rating
5
Great boating cooler!!
on August 9, 2024
Posted by: Star1227
from Wisconsin
Gender:Female
We bought this cooler for boating. Nothing worse than a soggy sandwich so the drawer is a huge win for us!! Everything in the cooler and the drawer stayed cold the entire day even though it was 101 degrees!! Will be buying a second one!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on August 6, 2024
Posted by: Bigglou
from Dubuque,IA
Gender:Male
It is a great decision. Works better than I thought.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not worth the price
on August 4, 2024
Posted by: Could be better
from Turtle Lake, WI
Gender:Female
I bought this a couple of months ago and for the price I feel like it could better. I used it camping and the temps were in the 80’s. The ice didn’t even last overnight, and the cooler was in the shade, really disappointing.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 6, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your FrostVault isn't working as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that your FrostVault isn't working as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Response from sharkninja.comBy Ninja Kitchen, September 6, 2024
Hello Chantale,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Cooler ever!!!!
on August 4, 2024
Posted by: MountainDittmer
from Western Colorado
Gender:Female
Absolutely amazing cooler!!! Gone for the weekend and the refrigerator area stayed cool and the ice stayed frozen the entire time!!! Worked perfectly!!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loaded & ready for a roadtrip!
on August 1, 2024
Posted by: ORMommy2two
from Eugene, Oregon
Gender:Female
Love how sturdy the cooler is! Can’t wait to use it for our next road trip!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome cooler
on July 29, 2024
Posted by: Heather
from Dahlonega, Georgia
Gender:Female
I bought this cooler as a birthday present for my wife. I was skeptical at first and thought this cooler would like all the rest, however it is beyond amazing. The pull out drawer feels just like you have taken something straight out of the fridge and the cooler has held ice for 4 days before we have to add more in. We travel for work and take it with us everywhere and to alot if different temperatures. 10/10 recommend even to the point that we also purchased the 30Q as well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Innovative Design and Functionality
on July 24, 2024
Posted by: JADDF
from Florida
Gender:Male
The cooler exceeded our expectations. It retains ice and ice packs for a couple of days and the dry compartment keeps things cool.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Nice idea
on July 21, 2024
Posted by: Ecl85
from Nv
Gender:Male
Idea is good but doesn't retain ice well. We had the recommended 25lbs of ice and after a day and a half the ice was pretty much gone. Thre drawer is nice and keeps things chilled but for the cost I would not buy again. It doesn't keep ice any better than coolers that cost way less
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 8, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com