Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Customer Rating
5
All ice is not the same.
on September 18, 2024
Posted by: twolf75
from West central Illinois
Gender:Male
At first I was not happy with this cooler. Bought for a trip from Illinois to Tennessee. Cooled the inside down for two days prior and on the big day added 36 cans of soda. I barely had enough room to add 20 lbs of ice and then off we went. 9 hours to our destination and carried the cooler into the cabin and all the ice was melted. I was not a happy camper. The ice in my other older cooler did not melt much. So coming back cooled the inside down added sodas and some other items all of which were cold then added 15 of ice. 9 hours later carried cooler in side and very little ice had melted. The temperature was the same going both ways and the only thing I could think of was the different ice companies. The drawers did great for keeping items I place in it cool and dry. I gave it a 5 star review for now next month, October, I will know more because of a hunting trip I will be taking. Will let you know if I need to revamp my rating.
Purchased this cooler as a fathers day gift for my husband. We just got opportunity to use it the last couple of weekends and I was not impressed. It is really heavy without anything in it, once it is loaded it is difficult for me to even slide around, much less pick up. I will say that my husband is able to carry it fully loaded. The second thing is space, the drawers on the bottom are really cool but don't leave much space to fit much in the top portion. My third complaint is that it doesn't even hold ice for a few hours, much less days. I was really disappointed with how quickly the ice melted the first time we used it, but thought maybe it was a fluke, however the second time we had the same experience. Very disappointed with this purchase.
Response from sharkninja.comBy SharkNinja, September 24, 2024
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your cooler is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. We also want to thank you for your feedback. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen
I bought this to use on a road trip halfway across the country. I am very impressed at how long ice lasts, so much longer than any cooler I've ever had. Food that I take out of the dry zone feels like I just got it out of the fridge. The drain design is excellent. Love this cooler.
We LOVE our Ninja cooler! Super convenient with the storage drawer at the bottom! No more soggy sandwiches or oily ice from dips! Kept our ice for a good 3 days in the hot summer weather. Highly recommend!
I bought this to replace a older cooler as we were getting ready for a 6 day camping trip. The cooler held ice and stayed cold despite sitting outside in the sun. And the frost vault kept everything cold for the entire trip. We had lunch meat, cheese and a container of fruit that was still cold on the last day.