Customer reviews from sharkninja.com
Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Average customer rating
4.7
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
144
4 Stars
16
3 Stars
7
2 Stars
7
1 Star
2
82%of customers recommend this product.
(
42 out of
51)
Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Customer Rating
5
Great fit for short getaways
on September 8, 2025
Posted by: Weekend Adventures
This item was purchased to replace an igloo cooler and has proven to be the perfect choice for short-term trips. Very happy with the product. Excellent quality.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Cooler with poor quality.
on September 5, 2025
Posted by: JDRe
from Kermit, Texas
Gender:Male
I received this on August 13th of this year and 24 days later it is starting to fall apart. The lid itself is separating at the seam exposing the internal insulation. Also, part of the base is starting to expose the inner insulation. The cooler has never been dropped, smashed or any other miscue. I am very disappointed.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 9, 2025
Hi JDRe, Thank you for taking the time to leave a review. We’re really sorry to hear about your experience and the inconvenience this has caused. That definitely shouldn’t be happening, especially so soon after purchase. Please give our Customer Service team a call at 1-800-365-0135. Our team is available Monday to Friday from 9am to 9pm EST, and Saturday from 9am to 6pm EST. We’d love to help make this right for you.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome cooler
on September 4, 2025
Posted by: sb22
from Springfield Missouri
Gender:Female
I love it. i work outside doing construction and it’s been awesome!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the drawer and the thoughtful design
on August 23, 2025
Posted by: benglish
I got this on sale back in May and I am so impressed by it! I go camping multiple times every summer and was looking to upgrade, and the drawer was intriguing enough that I was willing to try a Ninja cooler. I took this on a five day trip during the hottest weekend of the year (high of 98° in the shade with a 108° heat index for three of the five days) and after prechilling the day before and using frozen water bottles as both ice and drinks, with ice cubes filling gaps between the bottles and other items in the main body of the cooler, the drawers stayed cold enough to keep my meat and cheese chilled through the whole trip.
I love the latch closure so much more than the rubber hook type of closure on rotomolded coolers. Even when your hands are wet and slippery you can close the latch easily, even when the cooler is packed full against the lid. The extra latch on the drawer to keep it from falling open while lifting our moving the cooler is also very useful.
The external dimensions are very thoughtfully laid out. I am 5'10" and my 5'3" wife can lift it as easily as I can. She was very pleased with the spacing and shape of the handles and how much easier it was to lift than coolers with moving handles (rope, or just swivel). It makes it take up a little more room in the back of the car, but it's worth the sacrifice.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on August 17, 2025
Posted by: Chris. V
Awesome cooler! As advertised! Keeps ice for days. Friost vault works great! So pleased!
Written by a customer while visiting sharkninja.com
Customer Rating
2
on August 5, 2025
Posted by: Slick
from Texas
Gender:Male
This thing is nice but it doesn't keep ice for more than a couple hours just saying
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 6, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wonderful
on July 24, 2025
Posted by: My baby
from Az
Gender:Female
I love it I had to defrost my freezer put ice cream and other things in the ice chest did not even melt at all so it is wonderful
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Disappointed
on July 7, 2025
Posted by: Disappointedsally
from Shasta Lake, Ca
Gender:Female
Bought this a month ago and was finally able to use it camping. To find out the seal isn’t tight and the handle that snaps down to tighten cooler is loose also.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, July 8, 2025
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com