Customer reviews from sharkninja.com
Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Average customer rating
4.7
(161 Reviews)
Rating breakdown 161 reviews
5 Stars
132
4 Stars
16
3 Stars
7
2 Stars
5
1 Star
1
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Customer Rating
1
Absolutely NO
on July 1, 2024
Posted by: DG21
from Arizona
Gender:Female
I’d like to give this product 1 star as the concept of the dry storage is really cool! Other then that it’s capability of staying cool and keeping ice is really poor, let me add we did the recommended ice usage (if not a little more) we were camping in Payson where during the day it was mid 80’s and at night it was mid 50’s, during the day the cooler was in the shade the whole time and still somehow at night the ice was nearly melted all the way! Not impressed, waist of money unfortunately.
Response from sharkninja.comBy SharkNinja, July 3, 2024
Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
on July 8, 2024
Posted by: Montana
from Missouri
Gender:Male
Only had for couple weeks...not to impressed doesn't hold ice very well......seems like the latch doesn't seal tight enough
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 9, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
on May 23, 2024
Posted by: Jay2124
Only reason I rated this product a three star is because it should have wheels.
Response from sharkninja.comBy SharkNinja, May 30, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault™ 50qt Hard Cooler. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault™ 50qt Hard Cooler. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Needs to be upgraded
on June 5, 2024
Posted by: chattykathy
Love this product however they should have made it more portable by adding extension handle & large capacity wheels. This would make it easier for older people to use. Too hard to carry on the beach without these features. Please upgrade this product.
Response from sharkninja.comBy Ninja Kitchen, June 5, 2024
Hello Kathleen,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
First time loved it after that got very disappoint
on July 7, 2024
Posted by: Lshiltz
from Ypsilanti Michigan
Gender:Female
I brought this cooler in May and really wanted to put it to the test on a few camping trips at first, I called a cooler for at least today then put what we were taking camping with some ice in it. The first trip to Ice really held up. I was pretty impressed. The next trip. I did the same thing I called the cooler for at least a day put our food in ice in it. The color didn’t live up to the first trip. I seem to melt more, we had to put more ice and then we did the first time which was additional Bag of ice almost every day. Doesn’t live up to its name after the first use I’m pretty disappointed. Feature is wonderful. I love it. The drawback to the cooler is after the first use. It seems to lose some of the cooling factor and the weight of the cooler. You really need wheels or something to haul it or at least two people.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 9, 2024
Hello,
Thank you for taking the time to leave a review on your Cooler.
We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review on your Cooler.
We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
2
Nice idea
on July 21, 2024
Posted by: Ecl85
from Nv
Gender:Male
Idea is good but doesn't retain ice well. We had the recommended 25lbs of ice and after a day and a half the ice was pretty much gone. Thre drawer is nice and keeps things chilled but for the cost I would not buy again. It doesn't keep ice any better than coolers that cost way less
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 8, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Will make your other cooler jealous!!
on February 21, 2024
Posted by: michaelg25
[This review was collected as part of a promotion.] This cooler is the freakin bee’s knees!!! It’s got that awesome dry drawer and I loaded it down with three 12 packs of sodas, and it still had room for more and the ice. What I love is how light weight it is when empty. It’s surprisingly not too bulky either fits easily in the trunk of a car.
Written by a customer while visiting influenster.com
Customer Rating
5
Convenient and sleek!
on February 22, 2024
Posted by: amyg424
[This review was collected as part of a promotion.] I can’t wait to take this camping! You can feel it almost vacuum seal when you close the top lid. The extra Drawer keeps food cold but not wet. It has a drain plug for easy emptying which is a plus. The
Bottom drawer locks ensuring that nothing falls out. I do feel like having the drawer does take away a lot of the space that could be making it bigger. Very sturdy plastic and rubber it feels like. This will be a conversation starter for sure! Definitely recommend
Bottom drawer locks ensuring that nothing falls out. I do feel like having the drawer does take away a lot of the space that could be making it bigger. Very sturdy plastic and rubber it feels like. This will be a conversation starter for sure! Definitely recommend
Written by a customer while visiting influenster.com