Customer reviews from sharkninja.com
Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Average customer rating
4.7
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
130
4 Stars
16
3 Stars
7
2 Stars
5
1 Star
1
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Cloud White
Customer Rating
3
Not worth the price
on August 4, 2024
Posted by: Could be better
from Turtle Lake, WI
Gender:Female
I bought this a couple of months ago and for the price I feel like it could better. I used it camping and the temps were in the 80’s. The ice didn’t even last overnight, and the cooler was in the shade, really disappointing.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 6, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that your FrostVault isn't working as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that your FrostVault isn't working as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Response from sharkninja.comBy Ninja Kitchen, September 6, 2024
Hello Chantale,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on August 6, 2024
Posted by: Bigglou
from Dubuque,IA
Gender:Male
It is a great decision. Works better than I thought.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great boating cooler!!
on August 9, 2024
Posted by: Star1227
from Wisconsin
Gender:Female
We bought this cooler for boating. Nothing worse than a soggy sandwich so the drawer is a huge win for us!! Everything in the cooler and the drawer stayed cold the entire day even though it was 101 degrees!! Will be buying a second one!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome features
on August 25, 2024
Posted by: Jmani7717
from Lawrenceville, GA
Gender:Female
We LOVE our Ninja cooler! Super convenient with the storage drawer at the bottom! No more soggy sandwiches or oily ice from dips! Kept our ice for a good 3 days in the hot summer weather. Highly recommend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
on August 26, 2024
Posted by: Megan63
We use pur cooler almost every weekend when we go sxs riding and we absolutely love it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cooler
on September 1, 2024
Posted by: Nwst
from Edwards MO
Gender:Female
I bought this to use on a road trip halfway across the country. I am very impressed at how long ice lasts, so much longer than any cooler I've ever had. Food that I take out of the dry zone feels like I just got it out of the fridge. The drain design is excellent. Love this cooler.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Really wanted to love it but very disappointing
on September 8, 2024
Posted by: ash40
from Virginia
Gender:Female
Purchased this cooler as a fathers day gift for my husband. We just got opportunity to use it the last couple of weekends and I was not impressed. It is really heavy without anything in it, once it is loaded it is difficult for me to even slide around, much less pick up. I will say that my husband is able to carry it fully loaded. The second thing is space, the drawers on the bottom are really cool but don't leave much space to fit much in the top portion. My third complaint is that it doesn't even hold ice for a few hours, much less days. I was really disappointed with how quickly the ice melted the first time we used it, but thought maybe it was a fluke, however the second time we had the same experience. Very disappointed with this purchase.
Response from sharkninja.comBy SharkNinja, September 24, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your cooler is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. We also want to thank you for your feedback. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your cooler is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this. We also want to thank you for your feedback. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on September 10, 2024
Posted by: Nashfam
This cooler is better than expected. Holds ice for days. Absolutely love the dry zone
Written by a customer while visiting sharkninja.com