Customer reviews from sharkninja.com
Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Lakeshore Blue
Average customer rating
4.7
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
125
4 Stars
16
3 Stars
7
2 Stars
4
1 Star
1
85%of customers recommend this product.
(
34 out of
40)
Customer Reviews for Ninja - FrostVault 50qt Hard Cooler with Dry Zone - Lakeshore Blue
Customer Rating
2
Needs better seal
on April 13, 2024
Posted by: EarlJyS
from Lansing, Michigan
Gender:Male
Returned cooler because of 3/8 inch plus gap in seal, that's just butts end to end. Most other premium coolers have a complete seal with no gaps. Reminds me of old leaky Rubbermaid cooler, that was replaced with other brand medium size premium rot-molded cooler.
Response from sharkninja.comBy Ninja Kitchen, April 26, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault 50 Quart Cooler, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault 50 Quart Cooler, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Handles and Wh w wla
on March 25, 2024
Posted by: GaPeach74
I think this a wonderful invention, the only thing missing are wheels. Those cooler are not women-friendly. Who says that there will always be a man around too lift a 28-30lb cooler. It needs a handle and wheels.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Highly recommend
on April 30, 2024
Posted by: Dary
from Michigan
Gender:Female
Took it on a wine trip. A couple of us had food left and the left overs were in 2 boxes and it would not shut all the way. Seven hours later the stuff was still ice cold and water bottles had ice in them. Then we forgot to latch it over night and it was still full of ice and cold. It's a lot lighter then the other one that was expensive and keeps ice a lot better.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Ninja Products Are The Best!!!
on June 12, 2024
Posted by: PV3HPV3P
from Eugene, OR
Gender:Male
Excellent cooler, stylish and extremely functional. Doesn’t sweat, so stickers stay on! It absolutely keeps ice for many days- I only put in 7 pounds and it didn’t melt for 4 days! Clearly the best feature is the dry cold storage drawer, which is plenty large and is so convenient!
There are some reviews/comments mentioning it needs wheels- I wouldn’t say no to a set of detachable wheels. The lack of wheels isn’t enough to change my rating, though. I’m 51 and didn’t have any issues with the weight when loaded.
There are some reviews/comments mentioning it needs wheels- I wouldn’t say no to a set of detachable wheels. The lack of wheels isn’t enough to change my rating, though. I’m 51 and didn’t have any issues with the weight when loaded.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
2 out of 3
on June 22, 2024
Posted by: Yetiman
I've already sent back 2 one the drawer didn't pull out, the second the one literally last 24 hours bad assembly? Not enough insulation?
Response from sharkninja.comBy Ninja Kitchen, June 24, 2024
Hello Chris,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Ninja FrostVault, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
3
Huge
on June 27, 2024
Posted by: Ray9
I got the “small” one and the bigger one is coming later. I gave three stars because the inside is not as big as a thought and it should come with wheels. Thinking about sending it back for that reason. Having wheels would be nice for easy travel who will carry the heavy container with ice drinks and food? I do love the pull out drawer.
Response from sharkninja.comBy Ninja Kitchen, June 28, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the size of the Ninja FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1
Absolutely NO
on July 1, 2024
Posted by: DG21
from Arizona
Gender:Female
I’d like to give this product 1 star as the concept of the dry storage is really cool! Other then that it’s capability of staying cool and keeping ice is really poor, let me add we did the recommended ice usage (if not a little more) we were camping in Payson where during the day it was mid 80’s and at night it was mid 50’s, during the day the cooler was in the shade the whole time and still somehow at night the ice was nearly melted all the way! Not impressed, waist of money unfortunately.
Response from sharkninja.comBy SharkNinja, July 3, 2024
Hello,
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're very sorry to hear that your cooler didn't work as intended. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
on July 8, 2024
Posted by: Montana
from Missouri
Gender:Male
Only had for couple weeks...not to impressed doesn't hold ice very well......seems like the latch doesn't seal tight enough
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 9, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your FrostVault. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com