Customer reviews from shop.mattel.com
Hot Wheels - Monster Trucks 1:15 Mega Wrex R/C - Blue
Average customer rating
4.6
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
22
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Hot Wheels - Monster Trucks 1:15 Mega Wrex R/C - Blue
Customer Rating
3
Disappointed for the money spent
on February 17, 2025
Posted by: Kfrink
Had it for about three weeks when it started to not hold a charge for very long. By week five it stopped holding a charge period and now it won’t turn on. Fun while it lasted
Response from shop.mattel.comBy Mattel Consumer Services, February 18, 2025
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: https://creations.mattel.com/pages/contact-us#contact-form If you're located internationally, tap here: https://consumersupport.mattel.com/mattelsupport/s/create-case
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Not happy
on April 29, 2025
Posted by: Kelley1291
from Fredericksburg VA
Worked for 1 day. Shorts out everytime it’s used. So sad for a 4 year old birthday gift.
Response from shop.mattel.comBy Mattel Consumer Services, April 30, 2025
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST. https://service.mattel.com/us/results.aspx?Ntt=%20HWW53
Written by a customer while visiting shop.mattel.com