Customer Reviews for Hot Wheels - Monster Trucks 1:15 Mega Wrex R/C - Blue
Customer Rating
3
Disappointed for the money spent
on February 17, 2025
Posted by: Kfrink
Had it for about three weeks when it started to not hold a charge for very long. By week five it stopped holding a charge period and now it won’t turn on. Fun while it lasted
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, February 18, 2025
We can understand your frustration. You may contact our Consumer Services team by phone at 1-800-524-8697. They're available Monday - Friday, between 9am-6pm EST. Or you can contact us here: https://creations.mattel.com/pages/contact-us#contact-form If you're located internationally, tap here: https://consumersupport.mattel.com/mattelsupport/s/create-case
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Not happy
on April 29, 2025
Posted by: Kelley1291
from Fredericksburg VA
Worked for 1 day. Shorts out everytime it’s used. So sad for a 4 year old birthday gift.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, April 30, 2025
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST. https://service.mattel.com/us/results.aspx?Ntt=%20HWW53
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com