Customer reviews from Oralb.com
Oral-B - iO Series Gum & Sensitive Replacement Brush Head for iO Series Electric Toothbrush (4 count) - White
Average customer rating
4.7 out of 5
4.7
(299 Reviews)
Open Ratings Snapshot
Rating breakdown 299 reviews
5 Stars
239
4 Stars
43
3 Stars
11
2 Stars
3
1 Star
3
93%of customers recommend this product. 
(
75 out of 81
)
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Customer Reviews for Oral-B - iO Series Gum & Sensitive Replacement Brush Head for iO Series Electric Toothbrush (4 count) - White
Customer Rating
1 out of 5
1
Brush he is too hard
on November 15, 2022
Posted by: Mike1021
from LV
Gender:Male
I have the IO toothbrush and it’s great but…..This is a review for the gentle brush head but it is not gentle at all. Brush bristles are too stiff and hard on the gums. Without a softer brush head I won’t use it. They need to make a softer brush head something like Tepe or Nimbus manual toothbrush they are extra soft.
Cons: Quality
No, I would not recommend this to a friend.
Quality
5 out of 5
5
Value
5 out of 5
5
Response from Oralb.comBy Aizaz KhalidThe Oral-B TeamNovember 16, 2022
Thank you for taking the time to leave your review of the Oral B iO Gentle Care Refills. We're sorry you found the toothbrush bristles to be too hard. Keep in mind a new toothbrush head my initially feel harder than your previous one, which has been used for 3 months or more. The new one should begin to feel softer after repeated use. It's also important to make sure that you aren't applying too much pressure, or scrubbing. Let the brush do the work for you. If you have any questions, or if we can help further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Awesome alternative to the Ultimate Clean Brushhea
on April 9, 2021
Posted by: AyoDrizzy
from New York, NY
Gender:Male
Long story short, the ultimate clean brush head was a bit too rough for me. The Gentle Care brush head coupled with the Sensitive Mode on the IO electric brush gives a noticeably softer and comfortable clean.
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Oralb.com
Customer Rating
1 out of 5
1
Doesn't fit
on March 3, 2021
Posted by: Jeremiah
They do a terrible job of letting you know which heads will be compatible with your current toothbrush online. When going to choose replacements heads there are only two options; one being electric heads implying that all the electric heads will fit all electric toothbrushes. Not the case!
Response from Oralb.comBy Maria PicardThe Oral-B TeamMarch 4, 2021
The Oral-B iO utilizes a different handle shape than our original oscillation rotation brushes, and so are not cross-compatible with non-iO brush heads. We’re sorry to hear this wasn’t clear on our website, Jeremiah, and we’ll make sure our team knows you’d like to see a wider range of options. Right now only the iO Ultimate Clean and the iO Gentle Care brush heads are compatible with the Oral-B iO line of handles. We’d like to learn more about your experience so we can help further, please give us a call at (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
3 out of 5
3
No black color :(
on December 23, 2020
Posted by: Joe2021
Gender:Male
I bought s black base but am finding no black gentle care replacement brush head. Disappointed.
Quality
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Oralb.com
Customer Rating
4 out of 5
4
Nice Product
on October 1, 2020
Posted by: Ashley87
from Connelly Springs NC
Gender:Female
[This review was collected as part of a promotion.] I used these several weeks ago and they are fantastic! Super easy to use and disposable. With everything going on during the pandemic keeping things clean are very important. These are super great for travel as well because of there compact size and effortless installation.
Pros: Quality, Durability
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Great Product!
on September 17, 2020
Posted by: SayCheese47
from Rocky Mount, NC
Gender:Male
[This review was collected as part of a promotion.] Great product, these brush heads are easy on the teeth and gums but are hard enough to remove food. Also, with these brushes, I can see the difference between using the IO toothbrush and a regular toothbrush. These replacement heads fit my IO Brush perfectly. I will be using this brush set again.
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Oralb.com
Customer Rating
4 out of 5
4
Nice Product
on August 4, 2020
Posted by: Grammymac
from Eldersburg, MD
Gender:Female
[This review was collected as part of a promotion.] I've been using this product for a couple of weeks and I'm so happy with the Sensi White Brush for my Oral B toothbrush. It is softer and gentler on my gums which I personally need. I was very happy with the cleaning results and how well it is holding up even with a softer texture. I am thankful that they are now offering this product for those that have more sensitive teeth and gums. Smiling :)
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Oralb.com
Customer Rating
5 out of 5
5
Brush set
on July 31, 2020
Posted by: Ducky1
from Texas
Gender:Female
[This review was collected as part of a promotion.] I received the io brush set sensi white 2ct , and they are a great little brush head, they work very well, easy on the teeth and gums, the little round bristles get the job done, I'm gonna start using nothing but this product from now on.
Pros: Quality, Durability
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from Oralb.comBy Gabriel GigantiThe Oral-B TeamAugust 7, 2020
We're so happy to hear that you love the brush heads, and we can't wait to share this with our team! If there's ever anything we could help you with, please don't hesitate to give us a call at (800) 566-7252
Written by a customer while visiting Oralb.com
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