Customer reviews from Oralb.com
Oral-B - iO2 Rechargeable Electric Toothbrush Kit Starter Kit - Night Black
Average customer rating
4.8
(491 Reviews)
Rating breakdown 491 reviews
5 Stars
416
4 Stars
49
3 Stars
15
2 Stars
4
1 Star
7
0%of customers recommend this product.
(
0 out of
6)
Customer Reviews for Oral-B - iO2 Rechargeable Electric Toothbrush Kit Starter Kit - Night Black
Customer Rating
1
Do Not Buy!
on January 10, 2026
Posted by: micky6201
Gender:Female
My husband bought me this for Christmas and I hate it. By the time you're done brushing your teeth the whole handle of the toothbrush is nothing but slime from the toothpaste and your hand is also covered in wet toothpaste. Would not recommend.
Cons: Quality, Durability
Quality
1
Value
1
Response from Oralb.comBy Customer Care, January 5, 2026
We're sorry that you're not enjoying the present your husband picked up for you, Micky. We always hope consumers will love their iO2, and appreciate the thorough clean it delivers. It might help to know that you only need a small dollop of toothpaste on the brush head when brushing. Then, don’t turn the brush on until it’s inside your mouth. Once it’s working, let the brush do the work, moving it from tooth to tooth, without scrubbing. If you’d like more help with this, know we’re here to help, and hope you’ll give us a call any Monday-Friday, from 9 AM to 6 PM, EST, at 1 (800) 566-7252.
Written by a customer while visiting Oralb.com
Customer Rating
1
Horrible Toothbrush
on August 2, 2025
Posted by: MCHATFIELD
from salem ma
Gender:Female
A few years ago My dentist recommended I should get an electric toothbrush Sonicare. I have been using it for a little over two years. My new dentist recommended to get an Oral B. So I recently purchased a io series 2. This unit is horrible, it says two minute timer. It does not shut off after two minutes not like my Sonicare. It just gives an extra vibration. vs the vibration it gives off during 30 sec quadrants. The neck of the head is way thicker than the Sonicare. And after ever use I have to pull off the head and clean it out I do not have to do that with my Sonicare. This unit was a waste of money I just hate it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Customer Care, August 4, 2025
We're disappointed to hear you don't like our iO Series 2 compared to Sonicare, and we're happy to help you. The timer is to let you know the recommended time for brushing has passed. It doesn't shut off automatically in case you need a little longer brushing. Cleaning your toothbrush is ideal to keep it at the optimal performance.
If you prefer a toothbrush without an active timer, we recommend considering other models within our product range that offer customization options. Our higher-tier iO models, such as the iO4 through iO10, provide the ability to control and adjust the timer settings through the Oral-B app. With these models, you can personalize your brushing experience by modifying the timer duration or turning it off, according to your preferences.
We value your feedback and would appreciate you giving us a call at (800) 566-7252 for assistance with the brush and any questions you may have.
If you prefer a toothbrush without an active timer, we recommend considering other models within our product range that offer customization options. Our higher-tier iO models, such as the iO4 through iO10, provide the ability to control and adjust the timer settings through the Oral-B app. With these models, you can personalize your brushing experience by modifying the timer duration or turning it off, according to your preferences.
We value your feedback and would appreciate you giving us a call at (800) 566-7252 for assistance with the brush and any questions you may have.
Written by a customer while visiting Oralb.com
Customer Rating
5
Great working toothbrush
on May 9, 2024
Posted by: klarissab1
[This review was collected as part of a promotion.] Great toothbrush! It cleans your teeth very well and isn’t too loud. It’s definitely worth it for the price. It comes with a charger so you don’t have to worry about changing batteries
Written by a customer while visiting influenster.com
Customer Rating
5
Thorough cleaning !
on May 9, 2024
Posted by: kcny_1793
[This review was collected as part of a promotion.] This starter kit comes with everything I need to begin my Oral-b journey. So far I love how gentle the brush feels against my gums. I also love how thoroughly it feels like it’s cleaning my mouth and teeth. My mouth feels so much cleaner afterwards than it would with my manual brush.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes life so much easier, love this toothbrush!!
on May 9, 2024
Posted by: thomasc93
[This review was collected as part of a promotion.] This is a great toothbrush for many reasons. I love the fact that it is rechargeable and easy to use. The circular brush also makes it great at getting every area of my teeth. My favorite though, is the fact that it has a 2 minute timer which means, no more staring at the clock, counting etc!! The noise is very very low and barely noticeable for me! It comes with two brand new attachable brushes too. Definitely worth the price for the quality and what you get with it! Definitely recommend!
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome toothbrush
on May 9, 2024
Posted by: ballardwv
[This review was collected as part of a promotion.] The new Oral-B electric toothbrush is amazing the noise level is almost zero beautiful design the batteries last forever easy to clean for an amazing price I highly recommend it
Written by a customer while visiting influenster.com
Customer Rating
5
Great toothbrush
on May 9, 2024
Posted by: almajnoona
[This review was collected as part of a promotion.] A great toothbrush to have and I love that it’s pink. It’s easy to use and the battery lasts long. It cleaned my teeth well and it wasn’t very loud. Worth the price if you want to buy it.
Written by a customer while visiting influenster.com
Customer Rating
5
Love This New Brush!
on May 9, 2024
Posted by: saraht245
[This review was collected as part of a promotion.] I requested this to try to help step up my oral hygiene game. We have long used Oral B brushes as recommended by our dentist, but this is my first experience with an electric one.
I really do love this brush! I feel the round head gets into my mouth better than a traditional brush shape and I'm left with much cleaner feeling teeth. It's very easy to use and helps me look forward to brushing time.
It has a nice, sleek appearance and I also really appreciate that I can recharge it. We will be replacing the rest of the family's brushes with these!
I really do love this brush! I feel the round head gets into my mouth better than a traditional brush shape and I'm left with much cleaner feeling teeth. It's very easy to use and helps me look forward to brushing time.
It has a nice, sleek appearance and I also really appreciate that I can recharge it. We will be replacing the rest of the family's brushes with these!
Written by a customer while visiting influenster.com