Customer reviews from Oralb.com
Oral-B - iO2 Rechargeable Electric Toothbrush Kit - Night Black
Average customer rating
4.8
(491 Reviews)
Rating breakdown 491 reviews
5 Stars
416
4 Stars
49
3 Stars
15
2 Stars
4
1 Star
7
0%of customers recommend this product.
(
0 out of
6)
Customer Reviews for Oral-B - iO2 Rechargeable Electric Toothbrush Kit - Night Black
Customer Rating
5
Teeth are clean
on July 12, 2025
Posted by: alliwriter86_3235
[This review was collected as part of a promotion.] The toothbrush is a bit loud, but it cleans well. I wish the head of it was a bit thinner, so I could get to my back teeth a bit better. The price is good, and the batter power is great as well. Would recommend.
Written by a customer while visiting influenster.com
Customer Rating
3
Not my favorite
on July 18, 2025
Posted by: mjlink517_9305
[This review was collected as part of a promotion.] I really wanted to love this toothbrush, but I don’t. The head is so big, I could barely fit it in my mouth. I do love the fact that it is very gentle on your gums. The handle is so thick. The battery life is pretty good but it’s just not worth it for me. The price isn’t bad but buying extra toothbrush heads are.
Written by a customer while visiting influenster.com
Customer Rating
4
Glad to get this!
on July 20, 2025
Posted by: princessbeautymua_251
[This review was collected as part of a promotion.] I’ve never had one of these electric toothbrushes before but my grandma swears by them so when this came up I Decided to give it a try. I like it. It’s simple and sleek. I like the weight of it. It did a good job cleaning my teeth. I also like it that it has multiple settings and the timer function.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on July 22, 2025
Posted by: ladyshel_5018
[This review was collected as part of a promotion.] Great design, easy to use and comes with instruction on how to set it up. Noise level is minimal to me. The cleaning performance is really good too. It comes fully charged too!
Written by a customer while visiting influenster.com
Customer Rating
5
Durable charge
on August 8, 2025
Posted by: juanih2_4206
[This review was collected as part of a promotion.] Works great, I can definitely feel my teeth much cleaner compared to a manual brush. Charge lasted for a good while. Long only switching the whole family to electric toothbrush.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Toothbrush
on August 15, 2025
Posted by: xoxotabbyyyy_1762
[This review was collected as part of a promotion.] This toothbrush is amazing! The 3 cleaning modes let me switch between gentle and deep clean, and my teeth feel so polished after every use. This toothbrush is completely rechargeable, you just have to plug it into a outlet, I would say for the price it is Definitely worth it!”
Written by a customer while visiting influenster.com
Customer Rating
1
Lots of black mold. Steer clear.
on September 11, 2025
Posted by: Chandler60
from Raleigh, North Carolina
Gender:Male
My dentist insisted I get an Oral B IO because I have crowded teeth and I would get a better clean. I ditched my sonicare for this toothbrush and I regret it deeply. I just got through picking an inch thick layer of black mold from the toothbrush connector. It is so poorly designed to have that issue. I’m mortified.
Cons: Quality, Durability
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from Oralb.comBy Customer Care, September 15, 2025
We never want you to feel disappointed when using your iO2, Chandler. Our products undergo rigorous quality checks to reach you in perfect condition, allowing you to get the ultimate teeth-cleaning experience. The iO series 2 is designed with openings on the brush heads to allow water to flush through the brush head tube and let air inside. This venting ensures the brush head dries sufficiently after use and reduces moisture inside the tube. What you have described can occur if the brush is stored in a location exposed to mold and bacteria, and the plastic comes into contact with ingredients of a corrosive nature. Certain ingredients used in those types of products can make the plastic porous, allowing dirt and moisture to find places to settle. To avoid this, it's important to always rinse your brush head thoroughly after each use to prevent residue from building up and blocking the openings. Your satisfaction means everything to us, and we'd like to learn more about your experience with your iO2. When you have time, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.
Written by a customer while visiting Oralb.com
Customer Rating
3
Not what I expected
on September 20, 2025
Posted by: Robert 987654321
Gender:Male
I received this toothbrush yesterday and was a little disappointed. I believe the advertising is somewhat misleading, details below, and will return it soon. My two big issues are:1 - the toothbrush heads are different that the older versions and, from what I can find out, the old brushes are not interchangeable with the new model. I did not see that documented anywhere and 2 - Also, I think, the advertising implies there is a lighted timer display on the brush someplace. If there is, I cannot find it on the brush.
Response from Oralb.comBy Customer Care, September 22, 2025
Thanks for leaving your review, Robert, and we're sorry you feel this way. Oral-B iO2 Starter Kits come with 1 Oral-B iO Gentle Care brush head and 1 Oral-B iO Ultimate Clean brush head. The standard iO2 toothbrush comes with 1 Oral-B iO Gentle Care brush head. All of our Oral-B iO Replacement Brush Heads (Ultimate Clean, Gentle Care, Ultimate White and Targeted Clean) are compatible with all Oral-B iO handles, including the iO2.
There isn't a lighted or visual timer on the iO 2. Instead, it has a vibrating 2-minute timer, breaking the brushing session into 30-second intervals for each quadrant. Feel free to call us at (800) 566-7252 if you'd like any additional assistance.
There isn't a lighted or visual timer on the iO 2. Instead, it has a vibrating 2-minute timer, breaking the brushing session into 30-second intervals for each quadrant. Feel free to call us at (800) 566-7252 if you'd like any additional assistance.
Written by a customer while visiting Oralb.com