Customer reviews from Samsung US
Samsung - Jet 85 Lightweight Cordless Stick Vacuum with Jet Dual Brush - Misty White
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
47
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
49 out of
49)
Customer Reviews for Samsung - Jet 85 Lightweight Cordless Stick Vacuum with Jet Dual Brush - Misty White
Customer Rating
5
Powerful vacuum
on October 18, 2024
Posted by: Grace66
from Rohnert Park
[This review was collected as part of a promotion.] I have been using the Samsung Jet 85 in my hair salon and it is a great addition to all my tools to make my work and time more efficient. The fact that it is battery driven, we can charge it on demand when not used, using solar batteries.
It is super easy to clean and run time is more or less 60 min but have never reached this limit yet. What it does come with is a dual-roller floor head, with a brush bar and soft roller in one, as well as a good range of accessories for when you want to use it in handheld mode.
It is super easy to clean and run time is more or less 60 min but have never reached this limit yet. What it does come with is a dual-roller floor head, with a brush bar and soft roller in one, as well as a good range of accessories for when you want to use it in handheld mode.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A Stellar Performer
on October 18, 2024
Posted by: atehrani99
from Temecula
[This review was collected as part of a promotion.] I recently purchased Jet 85 and I'm absolutely thrilled with my decision. This cordless vacuum has exceeded my expectations in every way.
One of the standout features is its lightweight design. It's incredibly easy to maneuver, even when cleaning stairs or reaching high places. The dual-brush head is a game-changer, allowing me to effortlessly switch between cleaning carpets and hard floors without having to change attachments.
The LCD screen is a fantastic addition. It provides real-time information about the battery life, so I always know when it's time to recharge. The pet tool is a must-have for any pet owner. It's incredibly effective at removing pet hair from furniture and upholstery.
Cleaning the vacuum is a breeze. The easy-to-clean design ensures that maintenance is minimal. The convenient mounting solution keeps it neatly stored away when not in use.
Overall, I highly recommend Jet 85 to anyone looking for a powerful, efficient, and convenient cordless vacuum. It's a fantastic investment that will make your cleaning routine a breeze.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
I have the power!
on October 21, 2024
Posted by: mstb79
from Saint Louis
[This review was collected as part of a promotion.] I love this Samsung vacuum. The ease, the maneuvering, the suction and absolutely the power. To be free of cords! This is a cordless vac with a wall mountable dock. The dock also has 2 spaces to put a couple of the multiple amazing attachments(hello pet parents). The attachments are removed with the press of a button and easily click in to change. Removing the dust bin is also super easy and unlike paper filters I had before, this one everything comes out with very little cleaning of the pieces. It has 3 modes that change by the push of a button with a countdown letting you know how much more time on each setting is available. Most impressive, the suction.. It is powerful so keep that in mind. Also it's multi surface and the amount of pet hair and human hair it picked up compared to my old vac is insane! I am so excited to have this powerhouse of a vacuum.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This Samsung Jet 85 vacuum is so advanced!
on October 21, 2024
Posted by: Anonymous
from Enterprise
[This review was collected as part of a promotion.] The Samsung Jet Vacuum Cleaner 85 is an excellent cordless product that has a long range for my house and it comes with many useful tools that came with the vacuum cleaner. The product comes with five attachments and my favorite is the pet tool brush. This is my 2nd Jet Samsung cleaner, my other Samsung is the 75, and comparing the two the 85 is lighter and has a stronger suction than the 75. I still love my 75 but this one looks more futuristic. I mostly vacuum on the minimum setting because there is no need for higher settings, it's powerful, and it also maneuvers with no problem. This vacuum cleaner is quiet and very light, which is a big plus for this product. It was easy to attach to the wall, it only took 5 minutes. It looks really cool with the hazy white and clear design. It comes with really easy instructions to follow in English and Spanish. I would recommend this new state-of-the-art product from Samsung to anyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great power
on October 21, 2024
Posted by: Ron153
[This review was collected as part of a promotion.] As the saying goes, Happy Wife, Happy Life, and this vacuum makes my wife very happy. I had the job of finding a location for it and hanging it which was a fairly easy task. We charged it and she absolutely fell in love with its cleaning power and ease of use. I love the fact that with it hanging in our hallway, I can clean up any messes I might make before she even knows about them. Wonderful cleaning tool!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Jet 85 looks and works excellent
on October 21, 2024
Posted by: d2bf
from Chicago
[This review was collected as part of a promotion.] The Samsung Jet 85 arrives nicely packaged and right out of the box it looks and feels great.
We like how it comes with different accessories including the pet hair tool that comes out very handy.
The installation is easy to do; it comes with the necessary hardware to install it on the wall.
We like how easy it is to use it since it is lightweight and can be carried around a long time with ease.
It works great and the battery lasts long enough to clean our home, and it is very useful that the battery can be replaced at any time to keep cleaning.
We have hardwood floors as well as carpets all around and the Jet 85 does a great job on all of these surfaces.
The accessories help clean other spaces, like furniture, curtains and more.
The pet hair tool cleans further and does it well to keep our home hair free.
The screen on the vacuum is very helpful; we can tell how much battery is left to clean and depending on what it is cleaning, the battery can last longer. The Jet 85 can also be adjusted to have more power or less so it is helpful to clean depending on our needs.
The one thing that is missing and we would love to have is the LED light in front of the vacuum because it makes it easier to clean when light is shining right in front, either way it works great but would really like to have that light in front of it.
We like how it comes with different accessories including the pet hair tool that comes out very handy.
The installation is easy to do; it comes with the necessary hardware to install it on the wall.
We like how easy it is to use it since it is lightweight and can be carried around a long time with ease.
It works great and the battery lasts long enough to clean our home, and it is very useful that the battery can be replaced at any time to keep cleaning.
We have hardwood floors as well as carpets all around and the Jet 85 does a great job on all of these surfaces.
The accessories help clean other spaces, like furniture, curtains and more.
The pet hair tool cleans further and does it well to keep our home hair free.
The screen on the vacuum is very helpful; we can tell how much battery is left to clean and depending on what it is cleaning, the battery can last longer. The Jet 85 can also be adjusted to have more power or less so it is helpful to clean depending on our needs.
The one thing that is missing and we would love to have is the LED light in front of the vacuum because it makes it easier to clean when light is shining right in front, either way it works great but would really like to have that light in front of it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
3
Pretty cool and modern vacuum
on October 21, 2024
Posted by: SebastianS1981
from Eagle Lake
[This review was collected as part of a promotion.] I recently tried this new cool and modern vacuum from Samsung. I like the design, weight, and how it looks. It's very modern and very lightweight. The hexajet motor is very powerful and can pick anything up.
The battery is one of the weak points I have to say. It does charge within a reasonable amount of time but doesn't last long at all. On medium power it barely gets 45 minutes. On the highest setting it barely makes it to 30 minutes. That's not enough to vacuum a home unless you're rushing around everywhere. This is the only thing I dislike about it, and wish it lasted longer.
I used almost all the attachments and modes and the dual brush and anti tangle pet tool work really good. I was able to vacuum my car with it and was able to get into all the small crevasses. Also super easy to maneuver around because of how light it is.
The lcd display is bright and easy to read, and you can also change modes super easy and literally with the touch of a button.
I will continue to use it and test it out in the different modes to see how to make the battery last longer, or buy another battery to double the vacuuming time. Overall very very happy with it, especially the look and feel, just wish the battery lasted longer.
I would recommend this to a friend!
Response from The InsidersBy SEA Care, October 22, 2024
Hi SebastianS1981,
Thank you for sharing your experience with the Samsung VS20C8522TW vacuum. It’s fantastic to hear that you’re enjoying the sleek, modern design and the powerful HexaJet motor. The versatility of the attachments and the ease of maneuvering are certainly standout features, especially for tasks like car cleaning and reaching tight spaces.
Regarding the battery, we understand your thoughts on wanting a longer runtime, especially for larger spaces. It’s great that you’re exploring different modes and considering an additional battery to extend the vacuuming time. This approach is a practical solution for maintaining that lightweight convenience while covering more ground.
For more details on battery optimization and purchasing an additional battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories to check the availability and compatibility of a replacement battery.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147619779) to help our team gather your information.
Have a great day.
^Charles
Thank you for sharing your experience with the Samsung VS20C8522TW vacuum. It’s fantastic to hear that you’re enjoying the sleek, modern design and the powerful HexaJet motor. The versatility of the attachments and the ease of maneuvering are certainly standout features, especially for tasks like car cleaning and reaching tight spaces.
Regarding the battery, we understand your thoughts on wanting a longer runtime, especially for larger spaces. It’s great that you’re exploring different modes and considering an additional battery to extend the vacuuming time. This approach is a practical solution for maintaining that lightweight convenience while covering more ground.
For more details on battery optimization and purchasing an additional battery, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories to check the availability and compatibility of a replacement battery.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147619779) to help our team gather your information.
Have a great day.
^Charles
Written by a customer while visiting The Insiders
Customer Rating
4
Good
on October 21, 2024
Posted by: SuperCoop429
from Conway
[This review was collected as part of a promotion.] When you think of high-caliber products, Samsung is a company that, for the most part, always deliver. Well, the Samsung Jet 85 is a very good vacuum, that honestly, with a few extras and tweaks, could've been great. Anyone who does housework knows that having an untethered vacuum is always a treat. Not having to deal with an unruly chord is a real plus. When it comes to muscle, the Samsung Jet 85 has more than enough to do the job. Sadly, I wouldn't recommend it if your house has carpet. While it will work, it's definitely made more for hardwood flooring. Battery life is pretty good, but when you really crank up the power (Especially on carpeting), it isn't all that great. A positive to that though, once on the base, it does recharge rather quickly. One major complaint about this model is that I REALLY wish that it came with a self-emptying base. For the price point, I've seen others that offer it, and I think this was a missed opportunity by Samsung. Plus, once mounted on the wall, the canister can be, at times, cumbersome to put back on. it's not that big of a deal, but like I said, not having to deal with emptying it at all would've been much nicer. The attachments are standard affair. Nothing new or mind blowing. Overall, I like the Samsung Jet 85. It's a very nice vacuum that should more than satisfy those who want or need quick access to their vacuum. With that being said, if Samsung could've made the battery and power better for carpeting, and added that self-emptying base, this vacuum would've been an absolute no-brainer for any and everyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders