Customer reviews from www.blueair.com
Blueair - Blue Pure 511i Max 926 sq ft HEPASilent Small Room Bedroom Air Purifier - White/Gray
Average customer rating
4.8
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
110
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
4
80%of customers recommend this product.
(
20 out of
25)
Customer Reviews for Blueair - Blue Pure 511i Max 926 sq ft HEPASilent Small Room Bedroom Air Purifier - White/Gray
Posted by: SadBlueairUser
from California
Gender:Male
Verified Purchase:Yes
I purchased 3 of these and they all bricked themselves. No LEDs light, the fan won't run, just totally unresponsive. One ran a bit longer than the others but it has given up the ghost as well. What a shame... I've got 6 other Classic Blue air units that have been rock solid for years. What has happened to this company?
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
1
dead in 3 days. tried plugging in to many outlet
on October 22, 2024
Posted by: pat lydon
Verified Purchase:Yes
worked for 3 days and died. no power no lights. tried many outlets
Written by a customer while visiting www.blueair.com
Customer Rating
2
Stopped Working After 2 Days
on October 22, 2024
Posted by: Clay
from Encinitas, California
Gender:Male
I bought the Blueair 511i max. It worked well for 2 days. After that, I could no longer power on the unit. I tried all of the steps that Blueair recommends on their website if the unit cannot be powered on. None of these steps worked. I returned the unit and bought another purifier from a different manufacturer.
No, I would not recommend this to a friend.
Written by a customer while visiting www.blueair.com
Customer Rating
2
Would NOT buy again
on January 7, 2025
Posted by: Navyvet67
from Newport Maine
Gender:Male
Worked fine UNTIL I changed the filter. Hasn't worked properly since. Service department only gives scripted answers. No help air all!
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 16, 2025
We sincerely apologize for the delay in our response and for the issue you are experiencing with your 511i Max! This is certainly not the experience we want our customers to have. Your feedback is valuable to us, and we are committed to improving both our products and our support. We have reached out to you directly to address your concerns and ensure a satisfactory resolution.
Written by a customer while visiting www.blueair.com
Posted by: Nope
from USA
Gender:Male
Verified Purchase:Yes
Bought specifically to keep in a bathroom area that stays stinky. We have it set to “auto” so most of the time the indicator light is blue and the fan is running at a low speed. It picks up cooking odors from several rooms away and the fan immediately ramps up to compensate. Doesn’t seem to detect pooping odors right next to it though, as the fan does not ramp up, and the light stays blue.
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com
Posted by: LaJM
from Minnesota
Gender:Female
Verified Purchase:Yes
I love this air purifier. I cook with a gas stove and feel really good about how it cleans the air in our home so quickly. Even with running the fan on the stove, the indicator light on the air purifier turns red, and it will until the air is in our home is pure blue once more!
Written by a customer while visiting www.blueair.com
Posted by: DmP1
from CA
Gender:Male
Verified Purchase:Yes
Worked 1 day will not turn on returned see how fast they refund my money
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, January 16, 2025
We apologize for the experience you had with your 511i Max. This is certainly not the quality that we would expect from our units. We are sorry to see that you've chosen to return the device and we appreciate you bringing this to our attention. If you have any concerns that we can address, please reach out to us directly and we would be happy to help.
Written by a customer while visiting www.blueair.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I returned it because it emits ozone and my cat has asthma.
No, I would not recommend this to a friend.
Response from www.blueair.comBy Blueair Team, Blueair, March 10, 2025
Thank you for sharing your experience with our 511i Max. We apologize for the disappointment you've faced with the product's performance. Your feedback is valuable to us, and we are committed to improving both our products and our support. If you have any concerns that we can address, please reach out to us directly and we would be happy to help.
Written by a customer while visiting www.blueair.com