Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
5
love this thing
on January 4, 2022
Posted by: stvo
Gender:Male
[This review was collected as part of a promotion.] light, works well, no gas, highly recommend
Written by a customer while visiting worx.com
Customer Rating
2
So So Performance
on January 17, 2022
Posted by: DKinnear
from Dublin, OH
Gender:Male
[This review was collected as part of a promotion.] Well, as much as I once believed in a battery powered snow blower…I no longer. We had fresh pow with about 4” of the white stuff. Our driveway is average as well as the sidewalks. Anyway, unit died about a 1/3 of the way through. Had to stop and charge it to full capacity on both batts and once again got about 15mins of run time. If the batts would charge faster than 90mins I might not have returned it today for a gas type.
I liked the fact I could exchange the batts with my worx drill, which works great, but now I’m back to using the batts for just the drill. If worx offered a 80v model, I might have also reconsidered?
On the positive note, when the unit was running it did throw snow as advertised and it’s light and easy to transport. Believe the lights should be removed or have a way to turn them off to conserve juice.
Anyway, please spend a bit more time developing a new model that can cut through wet snow as well. Battery powered items have a place in our future.
Thanks!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards , Customer Experience , January 19, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The snowblower is average to run 15-20 minutes before going through another complete charge cycle. We recommend allowing the batteries to charge for the entire 2 hours.
We advise that you snow blow during or right after a snowfall for optimum performance. To turn on the light, press and hold the lock-off button with one hand. With the other hand, squeeze the operating bail towards the upper handle. When you release the operating bail, the light will be off. LED lighting increases visibility excellent for the dark or enclosed area.
We advise that you snow blow during or right after a snowfall for optimum performance. To turn on the light, press and hold the lock-off button with one hand. With the other hand, squeeze the operating bail towards the upper handle. When you release the operating bail, the light will be off. LED lighting increases visibility excellent for the dark or enclosed area.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for me!
on January 21, 2022
Posted by: maccorr25
from New Hampshire
Gender:Female
Love this snow blower! I am 66 and found it so easy to put together and to operate! I like the idea of not worrying about having gasoline on hand!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
SNOW AWAY
on March 22, 2022
Posted by: Genie55
from Ashland, MO
Gender:Female
I got my snow blower put together with no problem. Charged the batteries and waited for the first snow. It did an excellent job with removal. I still had charge leftover and did my driveway and front walk way. What a great machine for a lady to use! Don't be intimidated to try this. Great product. I love it as much as my blower and weed eater. All great WORX products!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and Moves the Snow
on March 24, 2022
Posted by: Timme
from Kansas
Gender:Male
[This review was collected as part of a promotion.] We purchased this because of the significant weight reduction of a battery powered snow blower over a gasoline powered one. I don't think my wife could handle the heavier ones. We have only had a chance to use this once, but it was easy for my wife to learn to use and it was easy for her to maneuver through the snow. I think she will get quite comfortable with it after a little more practice. The batteries had enough charge for the amount of snow we needed to move this time. I fully understand that I may want another pair of batteries eventually to move more snow.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on December 15, 2022
Posted by: Freto
from Wisconsin
Gender:Male
Used mine for the first time. Had 7 inches of heavy snow. Cleared 10' by 130' feet. Took two sets of batteries.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not for senior citizens
on February 28, 2023
Posted by: Senor77
from Rhode Island
Gender:Male
Whoever designed this did not have senior citizens in mind. Seniors do not have a lot of hand strength. Getting the batteries out is a chore. One side comes out easily. The other side necessitates some sort of tool to help pry out the battery. The cover gets in the way and the battery cavity isn’t large enough to get your hand in to loosen the battery. The unit needs a tool to help seniors pry the batteries out.
Response from worx.comBy Cas Stanley, Customer Experience, March 2, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback. It's unfortunate to learn that your 40V Power Share 20" Cordless Snow Blower with Brushless Motor fell below your purchase expectation. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team via chat Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
Just stopped working first time using
on January 30, 2025
Posted by: Billanas23
from Farmingdale New York
Gender:Male
Hey all
First snow storm of the season and was so happy to use my machine didn’t get halfway down the driveway it stopped and hasn’t worked since. Batteries fully charged machine is brand new lights go on but auger doesn’t spin
So disappointing
First snow storm of the season and was so happy to use my machine didn’t get halfway down the driveway it stopped and hasn’t worked since. Batteries fully charged machine is brand new lights go on but auger doesn’t spin
So disappointing
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 31, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 5-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com