Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
3
Not as I expected
on March 10, 2023
Posted by: Robbo
from Battle Creek, Mi
Gender:Male
I bought this last fall and I have used it 6 times this winter. It is adequate for light snow removal, but I am very disappointed. I assumed when it says battery share my other 20 volt batteries would work in my blower. I found out today they will not. The batteries that came with it are only giving me about 18 minutes of run time.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , March 13, 2023
Hello Valued Customer! Thank you for taking the time and sharing your experience and review with us. It's unfortunate to learn that your previous 20v batteries are not working in the snow blower. All of the current Worx tools now use 20v batteries. However, for the snow blower and 40v tools, we recommend using the 20v 4.0Ah batteries or higher amperage 20v batteries. This will provide more power and an increase in runtime performance.
Written by a customer while visiting worx.com
Customer Rating
5
Slick machine
on December 29, 2021
Posted by: Rlpulsi
from St. Michael MN
Gender:Male
Bought this a month ago it has easily handled the foot of snow we have had here in Minnesota. Even wet heavy snow. It burns through batteries quickly when it's the heavier snow. Otherwise no issues.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy, light weight and powerful
on December 31, 2021
Posted by: MwCuz
from Ft Collins, CO
Gender:Male
[This review was collected as part of a promotion.] Excellent packing and shipping. Good instructions for easy preparation. Used for first snow of the season and really appreciated how quiet, light weight and powerful the blower was. Waiting impatiently for more snow!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Snow Blower
on January 24, 2022
Posted by: Kenneth313
from Taylor Michigan
Gender:Male
[This review was collected as part of a promotion.] First of all let me just say WOW. This Snow blower is amazing. I live on a corner lot so I have lot of snow to move. It had no problem blowing the snow. Even at the end of my driveway where the city plowed the streets this snow blower went through that with no problem. I did stall the machine out once due to me forcing the machine to hard in the thick snow. So i found if I went a little bit slower and let the machine do the work it threw the snow with no problem. I did have to swap out the batteries to finish the job but I did expect that. Would highly recommend this Snow Blower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Good, but some issues
on February 9, 2022
Posted by: Freight
from Hartford CT
Gender:Male
I bought this snow thrower a month ago and have used it twice so far for decent size snowfall. It was fairly easy to assemble and it’s fairly light and easy to maneuver. Starts up east and got down close to the surface. The two major complaints are the two batteries needed to run it lose power too quickly. It lasted about 20 minutes. Worx should have included two more batteries at no extra charge. That way you can switch out the dead ones with the other two charges ones while the dead ones are being recharged. The second complaint is that the chute that directs the snow away is not constructed well enough. Instead of a tight, compact flume of snow coming out it’s more like a scattered spray and that causes problems when trying to direct carefully Away from the area being snow removed and next door neighbor areas. I don’t know why that it wasn’t made more narrower or tested more because it’s obvious that the snow comes out all over the place and it’s a problem.
Response from worx.comBy Heaven Johnson , Customer Experience , February 10, 2022
Hi there, we greatly appreciate you taking the time to share your WORX experience. Your honest feedback gives us a better understanding of where we need to improve. Get the power you need for bigger jobs and larger yards with additional Power Share batteries available to purchase. Contact us at 1-866-354- WORX M-F 9 Am - 6 PM EST for further assistance or questions. We are more than happy to help. Thank you for being a valued WORX customer.
Written by a customer while visiting worx.com
Customer Rating
4
Good for what it is
on June 30, 2022
Posted by: richbdl
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] I bought this "open box" for a little more than the cost of two new batteries. Almost like getting the snow blower for free. I wanted the two batteries for the worx lawn mower, and am glad I have the extra set. Now I have two sets of batteries for running the lawn mower and the snow blower. First of all, the WG471 is NOT going to chew through 12 inches of snow. It won't replace your 2-stage snow blower. It could possibly replace the smaller single stage snow blowers. But, that is what I need most of the time. The nuisance 2-4" snow fall. Hopefully it will handle that with two sets of batteries, and is not one of the duds that quits after 5 minutes. If I need it to run more than 30 minutes, it is likely too big a snow fall for this one. Worx does need to work on making the handles fold easier for storage (snow blower and lawn mower). Chute is hard to turn with the handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
So Far So Great
on January 4, 2023
Posted by: Andrew__
from Iowa
Gender:Male
I read reviews and was hesistant to add this snow blower to my Worx arsenal. I even went so far as to post a question asking whether the issues I had read about in the 2021 reviews had been addressed. I received a prompt response indicating they had been addressed. I decided to purchase the snow blower a few weeks ago and I have not been disappointed. The negative reviews I had read indicated the blower would simply stop working after a few minutes. I have not experienced that yet. I did bring my chargers and batteries inside from the garage in advance of a snow storm. I went through both 4amp batteries that came with the snow blower, but I was able to get most of my driveway done on those two batteries. I had one additional 4amp and a 2amp battery. It quit on me once the 2amp was drained, but that was enough to finish the drive and work through the sidewalk. So far, I have been impressed with the snow blower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
When it works, it works, having trouble turn it on
on February 23, 2023
Posted by: rossz
from Minneapolis, MN
Gender:Male
I just want to list want is troubling me. Fully charged battery, after 3-5 minutes working, it is hard to turn it on or show down once it hits the snow even though battery indicator still has 3 bars. Frustrated when this happens.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 27, 2023
Hello Valued Customer! Thank you for taking the time to share your experience with us. We would like to learn more about the trouble you are having with your tools and provide you with a solution. I have emailed you offline for more information regarding this matter.
Written by a customer while visiting worx.com