Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
5
Small Little Beast!
on January 4, 2022
Posted by: Big Norwegian
from Spring Valley, WI
Gender:Male
This is my second WORX Snow Blower. I keep one in my garage for the front aprons and sidewalks, and a second one out back for the patio. I will most likely be securing a third one to keep up at our farm shop down the road. The battery lasts about 30-minutes, which is perfect for the area I need to clear.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Handle too Short
on January 9, 2024
Posted by: Durban
from Chicago
Gender:Male
I’m a big fan of Worx products so I bought their snowblower a little over a month ago in anticipation of a Chicago Winter. Just tried it on a thin, but wet snow. The battery lasted long enough to clear my short 2car garage driveway, corner lot sidewalk and my neighbors short driver with charge to spare. It threw the wet snow better when the chute was straight as opposed to a 90 degree angle. I’m sure it would perform well in dry light snow. I’m not going to find out though because the handle is too short. My back killed after using it and the handle is extended as far as it can go. I gave it to my 5’2” daughter because it should fit her height. But not designed for a 6’ tall person.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, January 11, 2024
Hello Valued customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great!
on March 5, 2021
Posted by: Uncled
from Pennsylvania
Gender:Male
So far I have only used this on 4-6 inches of snow. works great on dry fluffy snow-wet snow gives this blower a bit of a challenge and batteries do not last as long in wet heavy snow. All in all this blower does a great job for it's size and is very easy to assemble and operate.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light and very easy to use.
on March 25, 2022
Posted by: AH77
from Watertown, NY
Gender:Female
I bought this a month ago and have only had to use it once. No issues putting it together or using it. I didn't realize that it had to be stored inside a heated area before I purchased it. I don't have a garage so I had to find a place to store it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
mistake
on April 2, 2023
Posted by: methree
If you live in an area that has snow, don't buy.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, April 4, 2023
Hello there! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I have reached out to you privately to assist you with your concerns.
If you have any other questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
If you have any other questions, please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight enough for the wife to use easily
on December 18, 2020
Posted by: Jeff Deb
from Fond du Lac WI
Gender:Female
[This review was collected as part of a promotion.] First time we’ve ever owned a snowblower. It needed to be powerful enough for WI snow but easy for my wife to use. We’ve had one heavy snow and it worked great... just remember to make sure all the snow is cleaned out at the end or you will have a frozen mess when you go to use it the next time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Poor quality
on December 21, 2024
Posted by: Shutterbug312
from Northern Illinois
Gender:Male
Unfortunately, I was very disappointed in this product. It's all plastic and when using it that fact is VERY obvious! It feels like it could fall apart at any moment. I tried it first with 2" of snow and it just stopped every a few minutes. I had to constantly lean it back and manually turn the auger to clear it so it would start again. I have other Worx products that I love but don't buy the snow blower it's a terrible product!!!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, December 27, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Absolute waste of money and time
on January 12, 2025
Posted by: Thomas Woodson
from Northern MN
Right out of the box, fresh batteries, and this thing bogs down and quits working the second it touches 4 inch of the driest snow I've ever seen. Forget about anything even mildly wet. How this thing has average reviews 4+ boggles the mind. I'd rather clean my driveway with a wet mop than try to use this absolute piece of landfill fodder again.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com