Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
5
Light weight
on February 2, 2023
Posted by: Joe needs help
from Ohio
Gender:Male
Great value and works very well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Impressed
on February 24, 2023
Posted by: KTKAT
from Newmarket
Gender:Female
Bought this with mixed feelings after having a gas snow blower - but I’m impressed. I live in Newmarket and it’s been great during ant storm we’ve had. Battery life is good and could do my driveway on one charge, but we normally do our neighbours as well and sometimes have to use our other batteries from our lawnmower. I recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
To bad?
on January 24, 2025
Posted by: Gonzo69
from New York, NY
Gender:Male
I own a few worx products so I don't understand why I cannot just buy the tool only having many spare batteries lying around, I'll have to pass on this until I can buy the tool only.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, January 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. At this time, we do not have a tool on version of this tool based on how recently its been released. However, I do have your interest in a tool only passed on to some higher-ups within our company to ensure this can be an option we can provide in the near future.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. At this time, we do not have a tool on version of this tool based on how recently its been released. However, I do have your interest in a tool only passed on to some higher-ups within our company to ensure this can be an option we can provide in the near future.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
“ Worx” great!
on February 1, 2021
Posted by: mbctheman
from Maspeth New York
Gender:Male
[This review was collected as part of a promotion.] Got it a few weeks ago and looking forward to using it. Well, it’s February 1st, in New York and as you may know SNOWING! I went out last evening when it started her in Maspeth and tried it out. Although there wasn’t that much snow that had fallen yet, what was on the ground was cleared immediately as I was using it. I had it running for over an hour and the batteries were hardly drained. I like that the unit is so lightweight. It was easy to assemble the handle and get it up and running. I’ll add another review once I get back out there and tackle the 12 plus inches we have so far. I expect that it will handle that with no issues.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 2, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Surprising results!
on January 12, 2024
Posted by: Maris27
from Fernley,NV
Gender:Female
Once you figure out a system with the little thing,it works great! The batteries do last around thirty minutes but it cleared my driveway and sidewalks. My husband was skeptical that it would move snow this deep but if you don’t rush ,it worked great! I purchased this winter before last thinking it would be great for us as we are getting older and shoveling doesn’t get any easier. This was the first real snow we have had to be able to use it.i just had to share the picture of what the little beast can do. My husband wished the handle was a little taller but for us short folk it works fine. Another worx product that I love!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Snow blower issues
on November 2, 2021
Posted by: verysad
from Iowa
Gender:Female
So I just want to let anyone looking to order the snow blower to be aware that before you put it together check all parts-yes all parts for I put mine together not knowing that one part came broken. I called and was told they would have the new part to me in about 2-3 weeks. Great right-NOT. I just received an email stating that I may have to return the whole snow blower-yes take it apart-box it then ship it back-then hope I get a new one before it snows. It's Nov 2nd-Not very happy. So disappointed in this that I am not sure if it's worth trying agian.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, November 11, 2021
Thank you for sharing your feedback and review with us! You were asked to send back the entire machine so that we can send you a replacement one with all parts available and not broken. In this case, it will be easier to replace the entire machine, rather than have you wait 2-3 weeks for a single special part request. It is possible it was damaged while in transit, and we apologize it was delivered in this way. WORX tools are backed by a warranty, in which we stand behind. We are always happy to help! Please never hesitate to contact us directly with any questions or concerns. We can be reached at 1-866-354-9679 Monday - Friday 9 am to 6 pm EST!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Do not buy.
on December 26, 2021
Posted by: Manitoba Whale
from Ontario, Canada
Bought 6 weeks ago. Used it once for 2 minutes then it stopped, never to run again. Only thing that works is the LED lights - for about 7 seconds. Extremely disappointed! Other Worx products have been great. I just don't get it.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , December 31, 2021
Hello there. It's unfortunate to learn that the snowblower stopped working. WORX tools are covered by a three year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
1
An Ergonomic Nightmare
on February 2, 2022
Posted by: HeadKangaroo
from Toano, VA
Gender:Male
[This review was collected as part of a promotion.] I am 6'3". The handles are way too low, even while adjusted all the way up. I have to hunch way over to use it. Also, the lack of adjustable front wheels means that you CANNOT use this on an unpaved surface. It just turns into a tiller and eats the blades. So, unless you are not tall and only have a paved surface to blow, you should avoid this blower like the plague.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 3, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com