Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
3
Run time is too short
on January 24, 2022
Posted by: candice911
from Chicago suburb
Gender:Female
Chicago finally had snow yesterday and today. About 5" yesterday and only 2-3" today. Very cold temperatures so the snow wasn't heavy or slushy. My driveway is 90' but only a single car wide so I expected the blower to easily clear the snow with one battery charge. Yesterday I was out of power when I reached the driveway's apron and today I finished the driveway but didn't have enough power to clear the sidewalk. Both days the total runtime was about 15 minutes and I had expected about 30 minutes. Disappointing performance.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 26, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The Worx snowblower is average to run up to 15-20 minutes per charge. It is recommended to snow blow during or after the snow falls as the snow tends to harden and get icy over time. The snowblower will operate more efficiently during "dry/fluffy" snow periods than wet/heavy or icy snow. We recommend purchasing an additional battery for added runtime to tackle more significant tasks. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
on January 27, 2022
Posted by: Pokie
from Arvada ci
Gender:Female
[This review was collected as part of a promotion.] I bought snow blower for my husband. He Absolutely loves it
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Light weight
on January 28, 2022
Posted by: JPZ24
from Williamsport PA
Gender:Male
Works well with non-heavy snow. Burns the batteries very quickly in heavy snow.
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , February 1, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
It's ok for small area snow removal
on February 2, 2022
Posted by: Jcritch
from South Bend, IN
Gender:Male
Does not like wet heavy snow, turning the chute is cumbersome, and freezes up.
Battery life marginal.
Battery life marginal.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 3, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. It is recommended to snow blow during or after the snow falls as the snow tends to harden and get icy over time. The snowblower will operate more efficiently during "dry/fluffy" snow periods rather than wet/heavy or icy snow. The snowblower runtime varies depending on the size and how much snow a customer has on their property. It's average to run up to 15-25 minutes before it will need to go through another charge cycle. For larger task areas, I do recommend purchasing extra batteries. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Nice blower
on February 4, 2022
Posted by: adyouall13
from MI
Gender:Female
The handle needs to adjust 6'' or more, higher for taller people.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice and Light and Powerful
on February 24, 2022
Posted by: Sheripres
from Cleveland Ohio
Gender:Female
[This review was collected as part of a promotion.] Used it twice in snow that was HEAVY and already had snow on the ground. It really threw the snow! It is a manual push, but it is light, so I had no problem navigating it. You get to control how deep to the ground you want to use it. We already had packed snow on the driveway and I was able to push it to the concrete. Yes, you have to have a bit of muscle power if you are going to the concrete, but I love it. My boyfriend was skeptical, but he took it to his mom's house and came back with, "Okay, it is good. Great purchase". I'll take that compliment.
The instructions are just pictures, so it threw me for a loop. Once I figured it out, I think a five year old can do this. Just remember the orange attachments ARE the screwdrivers, per se. Could not find a video showing how to put it together. I might have been over thinking it.
I use my Worx leaf blower to remove the snow from it and I bought a Dollar Tree toilet brush to clear out the chute and clear out the snow from the auger.
Batteries did my entire driveway and sidewalks. Just purchased more batteries so I don't have to wait for the re-charge. Have an attached two car garage. Four cars can fit in driveway as a point of reference of area.
One improvement I would make is not having the lights come on automatically to save on battery life; should have a button to turn them on if using at night.
Easy to go over lawn to make a walkway to shed. You get to control the depth of what you want to throw.
As a 53 year old, this is perfect. This is my 13th Worx product and EVERYTHING I have bought has been fantastic. Great product all around.
I use my Worx leaf blower to remove the snow from it and I bought a Dollar Tree toilet brush to clear out the chute and clear out the snow from the auger.
Batteries did my entire driveway and sidewalks. Just purchased more batteries so I don't have to wait for the re-charge. Have an attached two car garage. Four cars can fit in driveway as a point of reference of area.
One improvement I would make is not having the lights come on automatically to save on battery life; should have a button to turn them on if using at night.
Easy to go over lawn to make a walkway to shed. You get to control the depth of what you want to throw.
As a 53 year old, this is perfect. This is my 13th Worx product and EVERYTHING I have bought has been fantastic. Great product all around.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
It does work
on March 1, 2022
Posted by: Hammer time
from Hickory hills I’ll.
Gender:Male
[This review was collected as part of a promotion.] I used twice this season. First time the batteries lasted for half the driveway. The second time was less snow but was able to finish on one charge. It is still a job. But better then shoveling. Self propelled would be nice.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
4
Good Machine, except
on December 29, 2022
Posted by: RichieV
from White Lake Michigan
Gender:Male
[This review was collected as part of a promotion.] It's a good snowblower. Assembly was a little difficult since the ring for the shoot didn't line up. Had to call Worx for assistance. It was a struggle to line up the ring holes for the shoot assembly. The discharge shoot's long handle refuses to move so we need to adjust shoot manually which is an inconvenience but doable. In addition Worx should consider extending the handle or include an extender for us tall people. On balance it seems to be a good snowblower and having it work on batteries is an added plus especially for us senior citizens.
I would recommend this to a friend!
Written by a customer while visiting worx.com