Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
4
Good light blower
on January 16, 2022
Posted by: Dondee
from Penn.
Gender:Male
I have only one negative.Handle needs to be adjustable for height of operate.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
weak
on January 17, 2022
Posted by: denverK
from denver, colorado
Gender:Female
fairly light snow in denver. only about 5 inches. snow blower doesn't throw the snow even far enough to get it off my driveway. batteries (brand new and fully charged) didn't even last for the whole dirveway. i'm quite disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 19, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The snowblower can only throw snow up to 20ft. Adjusting the throw direction and to the throw, height can help accomplish this. Please note the discharge chute can be adjusted 180 degrees by rotating the chute rotation handle. The snowblower is average to run 15-20 minutes before going through another complete charge cycle. We recommend allowing the batteries to charge for the entire 2 hours. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Love how great it works
on January 20, 2022
Posted by: SueMM
from Inver Grove Heights, MN
Gender:Female
[This review was collected as part of a promotion.] I purchased the snow blower about 3 weeks ago and have used it several times. I love all of the great features and especially that it is battery powered. The only item I seem to have an issue with is the handle to turn the chute. It is very hard to turn.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on January 21, 2022
Posted by: Norm217
from Minnesota
Gender:Male
[This review was collected as part of a promotion.] I bought this to clear entry and paths on our property since we were having plowing done this year. It does a great job for what I need it for. works great on concrete.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
LOVE IT!!!
on January 22, 2022
Posted by: Tony 26
from New York
Gender:Male
I LOVE THIS TOOL! It works great and has saved me not only time but a lot of backbreaking shoveling!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not as powerful as I expected
on January 24, 2022
Posted by: Lew01
from Bolton CT
Gender:Male
Bought this early this month and have used it twice. I doesn't have the power I expected and the batteries barely allow me to clear my driveway. I tried to finish the snow blowing with my other batteries and they lasted less than 20 seconds fully charged.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , January 26, 2022
Hello Valued Customer. It's unfortunate to learn that the snowblower fell below your purchase expectations. The Worx snowblower is average to run up to 15-20 minutes per charge. I recommend only using 20v 4.0ah or higher amperage batteries for optimal performance. We recommend purchasing additional batteries for added runtime to tackle more significant tasks. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
2
1 Battery was totally dead when I got it
on January 25, 2022
Posted by: QQQ3
Gender:Female
[This review was collected as part of a promotion.] Now a caulk like strip falls out from under it while using it
Response from worx.comBy Destynee Edwards, Customer Experience , January 26, 2022
Hello Valued Customer. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We appreciate your business and we thank you for being a valued WORX customer
Written by a customer while visiting worx.com
Customer Rating
5
Lighter than a Gas Snow Blower
on January 27, 2022
Posted by: Reedster72
from Springfield, IL
Gender:Male
Lightweight and works well. Used it twice so far and have had no issues
I would recommend this to a friend!
Written by a customer while visiting worx.com