Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
3
Construction Problems
on January 28, 2021
Posted by: Jt1952
from Monon, IN
Gender:Male
[This review was collected as part of a promotion.] Lower bolts on the handle will not tighten completely because preassembled wheels keep them from turning far enough. One bolt even cracked trying to turn the final 2 or 3 turns needed to be tight. Was sent replacement bolts but still will not tighten completely.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, February 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Totally surprised
on February 16, 2021
Posted by: EB55
from Indiana
Gender:Male
[This review was collected as part of a promotion.] I purchased the Worx Snow Blower before Christmas, it's my seventh Worx product. We have not had much snow to complete a fair review until this week. I purchased snow blower thinking it would be effective for 3 to 5 inch snow falls, last night we received 10 inches of snow. The unit worked flawlessly! I completed about two thirds of the driveway until I changed batteries using the 20 volt 4.0 amp batteries from my 21 inch 40 volt mower.
The job was done in less than 30 minutes! I was especially surprised how far the snow blower blew the snow! You can't beat the convenience of snapping in batteries and pushing the start button! Another great Worx product!
The job was done in less than 30 minutes! I was especially surprised how far the snow blower blew the snow! You can't beat the convenience of snapping in batteries and pushing the start button! Another great Worx product!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great addition to snow removal equipment!
on February 19, 2021
Posted by: jeff0174
from Wolfeboro NH
Gender:Male
Just received my Worx cordless snow blower on Wednesday and used it today. We had a snow storm that was a mixture of consistency. The product worked flawlessly. I was able to do my driveway in less time with this than with my big 10hp Ariens! The ease of operation and maneuverability is a direct result of its light weight. I plan to use this on the smaller storms although I'm sure it will work fine on the bigger ones as well. A perfect
compliment to my Ariens. I recommend this product to everyone who lives here in the Northeast!
compliment to my Ariens. I recommend this product to everyone who lives here in the Northeast!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Got the job done
on February 21, 2021
Posted by: Sign guy
from CHICAGO ILLINOIS
Gender:Male
[This review was collected as part of a promotion.] This snowblower did a great job on the big snow of 2021 in Chicgao ! Easy to assemble, use & lightweight
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent snowblower!! Exceeded expectations
on February 23, 2021
Posted by: Kathy E
from Riverhead, NY
We purchased this snow blower not wanting to worry about gasoline. We were concerned about the amount of snow it could handle. Well we recently had back to back to back snowstorms with the first storm producing 10” of snow. The machine handled it perfectly. We would highly recommend it. In addition the battery life exceeded our expectations. We were able to plow all 3 storms on one charge. Granted we only plowed a double driveway and small walkway.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features.
on March 4, 2021
Posted by: Lproc70
from Hamilton, Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks ago and received it right before it snowed. The snow blower is easy to use and the batteries lasted for a long time. It is easy to maneuver and easy to pickup and move. I am happy with this purchase.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on March 5, 2021
Posted by: Tommyb13NYC
Gender:Male
[This review was collected as part of a promotion.] It works great the battery life is limiting.. I have since bought 20/6 battery’s but have not needed to use them !!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the snowblower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
cleaned to the concrete
on January 4, 2022
Posted by: frogworx
from Chicago, Il
Gender:Male
[This review was collected as part of a promotion.] Only 3" of wet snow. Didn't throw it very far. Batteries were dead after 30 minutes. Wish I could turn the lights on or off. Took 2 hours to recharge the batteries. Had to do the garage area 1st the recharge to do the front sidewalk
Response from worx.comBy Heaven Johnson , Customer Experience , January 11, 2022
Hello, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com