Customer reviews from worx.com
WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Average customer rating
4.1
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
138
4 Stars
50
3 Stars
21
2 Stars
11
1 Star
22
79%of customers recommend this product.
(
170 out of
216)
Customer Reviews for WORX - Nitro 40V 12'' Cordless Snow Thrower, Electric Snow Shovel, 4-Car Driveway, (2 X 4.0 Ah Battery & Charger Included) - Black
Customer Rating
5
Just What I Needed
on January 31, 2023
Posted by: Jaspen
from Maine
Gender:Male
To be honest, I was skeptical even as I read the good reviews before purchasing this little snow blower, but I figured it had to be capable enough to at least clear a 15 foot ramp and part of a 10 x 10 deck for my dogs to be able to get out and do their business. It more than accomplished that on the two included batteries! I also was able to clear a short walkway and about 20 x 10 foot or more area behind 3 cars too. This first use was a dry, but packed snow and it threw it at least 15 feet. After the batteries were exhausted, I was able to continue additional clearing using the many smaller batteries from several other Worx products I currently own. I would recommend this highly to anyone for quick, easy cleanup of decks and walkways. I would caution users to not let the snow get too deep, particularly if it's wet, before getting out there and having fun getting the job done without the hassle of lifting or dealing with gas and oil and cold starting issues.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Needs to be a little tougher.
on February 12, 2025
Posted by: KSSnow
[This review was collected as part of a promotion.] I’ve had this a few seasons now. Works well for a battery operated snow blower. The snow can sometimes be too heavy or deep for it but we have short season. The shoot could be tougher. This hole was created by an ice chunk. I don’t know if I can get a replacement
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, February 14, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The chute is available as a replacment part! Please email us at worx@positecgroup.com to advise us of the part you need and we will be happy to help you order it!
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The chute is available as a replacment part! Please email us at worx@positecgroup.com to advise us of the part you need and we will be happy to help you order it!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Chute issues
on February 15, 2025
Posted by: Ca86
from Walworth county WI
Gender:Male
Works well till the chute gears break. The main gear is small and cheap. It broke and unable to turn the snow chute. No parts list to order a new one. Disappointed. Check chute before running after sitting in the cold.
I would recommend this to a friend!
Response from worx.comBy WORX Customer Service, February 20, 2025
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Good for Light Snow
on February 16, 2025
Posted by: Chasman
from Danvers MA
Gender:Male
I live in New England and bought this primarily for my front walkway which it handles fine. However, if there is a heavy or wet snowfall over 4 inches its really can't do the job and the batteries die quickly. Even in lighter snow, I literally have to push the snow wheels off the ground to clean down to the pavement. It would be nice if Worx came out with an equivalent to the EGO Power+ 24" or 28" snowblower for us northern climate dwellers.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, February 20, 2025
Hello Valued Customer!
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Thank you for taking the time to share your experience and review! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
1
Didn’t work well.
on February 26, 2025
Posted by: Anonymous
from Missouri
Gender:Male
We have almost bought Worx equipment but no happy this time. Snow blower is crap. Doesn’t pick up snow. More headache than it’s worth.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, March 5, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting steps. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with proper troubleshooting steps. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Light and Powerful
on January 10, 2021
Posted by: surveyor1969
from Fergus Falls, MN
Gender:Male
[This review was collected as part of a promotion.] This neat little snowblower handled a 10 inch snow with ease! I did buy a couple of extra batteries for it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snoq Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on January 11, 2021
Posted by: Dave553
from Allentown,PA
Gender:Male
[This review was collected as part of a promotion.] This snow blower is perfect for small areas. It provides strong power and is easy to use and store.
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
light weight, easy to handle
on January 17, 2021
Posted by: jack1
from Plainfield Wi.
Gender:Male
[This review was collected as part of a promotion.] great products always
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 20, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Snow Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com