Customer reviews from https://www.asus.com
ASUS - NUC 14 Pro U7 - Intel Core Ultra U7 155H - 32GB Memory - 1TB SSD - Black
Average customer rating
3.8
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
0
Customer Reviews for ASUS - NUC 14 Pro U7 - Intel Core Ultra U7 155H - 32GB Memory - 1TB SSD - Black
Posted by: NMaz
Frequency of use:Daily
Verified Purchase:Yes
The ASUS NUC 14 seemed to be a great little, loaded computer at first. Subsequently it could not hold on to the Ethernet settings on reboot. I had to turn off the LAN in the BIOS and reboot and then reactivate the LAN card, which would work until I shut the system down. And everything started over again. I swapped it for a Mac Mini.
Response from https://www.asus.comBy CLM, December 9, 2024
Dear NMaz,
We do understand your disappointment with the product and the inconvenience this may have caused if you are having Ethernet connection issue.
If Ethernet settings cannot be hold after asystem reboot, please check if the BIOS, LAN driver and Windows are up to date. Updates for the PC are available for download at: https://www.asus.com/us/displays-desktops/nucs/nuc-mini-pcs/asus-nuc-14-pro/helpdesk_bios?model2Name=ASUS-NUC-14-Pro-Mini-PC. Furthermore, please check if your ISP's modem meets the system requirements of the PC.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your disappointment with the product and the inconvenience this may have caused if you are having Ethernet connection issue.
If Ethernet settings cannot be hold after asystem reboot, please check if the BIOS, LAN driver and Windows are up to date. Updates for the PC are available for download at: https://www.asus.com/us/displays-desktops/nucs/nuc-mini-pcs/asus-nuc-14-pro/helpdesk_bios?model2Name=ASUS-NUC-14-Pro-Mini-PC. Furthermore, please check if your ISP's modem meets the system requirements of the PC.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: skantori
Frequency of use:Daily
Verified Purchase:Yes
I can't tell you how much I love the small profile - its a game changer. It was also very easy to set up and I have no problem running multiple applications and different browser windows. I have not noticed the fan noise that was noted in several of the reviews I read. Very happy with the purchase. Fingers crossed it keeps performing well for some time.
Written by a customer while visiting https://www.asus.com
Posted by: Ron Gagne
Frequency of use:Daily
Verified Purchase:Yes
I have been an ASUS fan for decades. Monitors -- ASUS. Laptops -- ASUS. I am just trying to break in this new PC, and I am frankly disappointed and confused. It may be my old age, but this device is not user friendly, and the user guide is non-existent. I am hopeful that it will all work out in the long run.
Response from https://www.asus.comBy CLM, March 24, 2025
Dear Ron Gagne,
Thank you for being a loyal ASUS fan.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the PC. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent PC that runs popular computing applications, without compromising system stability and performance as long as Windows is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Thank you for being a loyal ASUS fan.
We do understand your disappointment and the inconvenience this may have caused if you are experiencing issues with the PC. On the contrary, lots of satisfied customers, having positive experience using the product, will agree with that it is a decent PC that runs popular computing applications, without compromising system stability and performance as long as Windows is up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product. Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Dennis Spurgeon
Frequency of use:Daily
Verified Purchase:Yes
I replaced an ASUS laptop purchased in 2015. This ASUS NUC fulfilled all my expectations. Exceedingly fast, and easy transfer of my information from the cloud.
Written by a customer while visiting https://www.asus.com
Posted by: KCJD
Frequency of use:Daily
Verified Purchase:Yes
What a fun, quick, and SMALL desktop computer. This replaced my 10 year old ASUS and boy is this one sooo much faster....and easier to lift and takes up very little space. Only downfall was I had to buy add on for my 3.5mm speaker
Written by a customer while visiting https://www.asus.com