Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,724 Reviews)
Open Ratings Snapshot
Rating breakdown 1,724 reviews
5 Stars
1,341
4 Stars
302
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product. 
(
58 out of 63
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Great Deal
on January 25, 2025
Posted by: Anonymous
from Redmond, WA
Expertise:Expert
I purchased this mobile during Black Friday sale. I loved the camera quality, display and battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey there Dhandapani Krishnan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the camera, display, and battery life of your new device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I miss the feel of my S8
on January 26, 2025
Posted by: Upstater
from New York State
Expertise:Intermediate
Verified Purchase:Yes
Phone does not have the smooth lines and feeling of my S8 which was traded in. Phone has a "hunky" feel. It barely fits in my pants pocket.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 27, 2025
Hi there Upstater, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand that the larger size of your new phone may take some adjustment time for the feel in your hand and your pocket. But we hope you find time to explore the enhanced camera of your new phone, and features of Galaxy AI. This device also has a larger battery life, larger storage capacity, and more RAM to help you have a superior experience with your new device. We have provided a link to your full device manual to help you discover the full capabilities of your device, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to answer any questions that may arise as you continue your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Purchase Uncertainty
on January 28, 2025
Posted by: Walt
Expertise:Intermediate
Verified Purchase:Yes
I like the unit, but am confused. Is there any warranty? If so, I'm sure there are deadlines for registration and so on. I should have thought of that earlier.
Can you give me some advice on how to fully register? My trade-in is still showing somewhere that it's mine.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 29, 2025
Hey Walt, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how valuable the peace of mind that a warranty coverage is to you every day. We have provided links to the warranty information, Customer Care+, and the Samsung Support Team to offer assistance in getting your phone registered for protection that you are seeking. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on January 28, 2025
Posted by: Jose
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
I love it, its easy to use phone, great pictures, i
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 29, 2025
Hey Jose, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We love hearing how pleased you are with your new phone, and are loving capturing your favorite moments in photos and videos to keep forever. We have provided links to the full device manual for your phone to help you discover additional features like Galaxy AI, and to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Usando celular
on January 29, 2025
Posted by: Luis
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Diseño agradable y comple muy bien con su funcionamiento
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone fast
on January 30, 2025
Posted by: Andy
from Columbus OH
Expertise:Intermediate
I've had the s24 fe for a few months and in all it's been hrrat. I upgraded from the s22 plus . G biggest issue is the fingerprint sensor it only works 20% of the time. I've deleted and added them back and it just doesn't work very well. And the screen is finicky wants to swipe when I'm trying to push to open a app. Other then that its been fine not as good as I had hoped for but I'd buy it again If I had it tondo over again. I've been a loyal Samsung user since the original Galaxy s phone. With the quirks and how it's kind of buggy I should have sent it in for a replacement to see if a different one would work a little better. But if your thinking of buying it do it well worth it I traded my s22 plus Soni only paid 300 for it and I'll probably trade this one in when they release the s25 fe
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2025
Hey Andy, we appreciate your feedback on your Samsung Galaxy S24 FE. We are happy to hear that you are overall pleased with the usage of your new device, and we would love to help you with the fingerprint reader of your device. We have provided a link to an article to help you troubleshoot this feature at your convenience. We have also shared a link to an article if you are interested in using facial recognition as an alternative. We have lastly provided a link to the Samsung Support Team to answer any questions you may h ave about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Average phone
on February 2, 2025
Posted by: Rev Rick
from Dark side of the Moon
Expertise:Expert
Verified Purchase:Yes
Average phone. Flakey touch screen. Camera nothing to write home about. Spend the extra money and get a better model
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2025
Hi there Rev Rick, thank you for your feedback on your Samsung Galaxy S24 FE. We would love to help you troubleshoot any frustration and have the best possible experience with your device. We have provided a link to an article to help you with the responsiveness of the display of your device. We have also shared a few links to articles to help you with the camera, along with the full device manual to help you with the camera settings. Lastly, we have shared a link to the Samsung Support Team if these matters continue with your device, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recomendado
on February 3, 2025
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Un excelente celular, muy buenas funciones. Llevo varios años con Samsung y no me arrepiento.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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