Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,725 Reviews)
Rating breakdown 1,725 reviews
5 Stars
1,341
4 Stars
303
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product.
(
59 out of
64)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Very good phone
on July 17, 2025
Posted by: Traveler1230
[This review was collected as part of a promotion.] I upgraded my phone to take advantage of the ability to interact with wearables, not really caring about the new features of the phone. The camera works so well and has many options. I also tried the Galaxy AI feature and found it really helpful in helping me find healthier options for me when traveling. I live on the Samsung Health app and find it to be wonderful at helping me manage all areas of my health. Now I need more wearables to keep up with my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very smooth, works great with multitasks
on July 17, 2025
Posted by: Mrlens
[This review was collected as part of a promotion.] I use my phone on a daily basis, either to listen to music, using Google maps while driving, watching sitcoms and YouTube videos to fall asleep, I love the pictures it takes, and the very detailed oriented videos. I have honestly loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 17, 2025
Posted by: RaezReal
[This review was collected as part of a promotion.] Love the galaxy Ai feature! This phone is one of the best phones yet!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
For the most part, it's a decent phone...
on July 17, 2025
Posted by: Love0775
[This review was collected as part of a promotion.] I love the Galaxy AI especially when I can transcribe a message to make me appear deep!! The only thing that makes it difficult is the touch doesn't always work especially if the phone is on it's back, and the volume when on speaker phone is almost impossible...
But overall I like my phone..
But overall I like my phone..
Value
3
Response from Samsung USBy R&R Team, July 18, 2025
Hey there Love0775, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S24 FE with us. We are so happy to hear how much you are enjoying the usage and features of Galaxy AI. We have provided a link to an article to help you with the responsiveness of your display, and the speaker of your device. We have also provided a link to the Samsung Support Team to offer additional assistance through chat if your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone and we'll needed upgrade.
on July 18, 2025
Posted by: Blackman
[This review was collected as part of a promotion.] I use my phone for everything, managing my schedule, watching streams, and even work. I came from a S21 and everything has improved. Fast navigation, bigger screen, better battery life, and more storage. I'm happy with my upgrade. I will say the battery life is better, but has shortened a bit over time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek and easy to use
on July 18, 2025
Posted by: ItsJET2U
[This review was collected as part of a promotion.] I just received my Galaxy S24 FE yesterday. It is sleek and beautiful. I'd hate to break this phone, so I'm going to purchase a case for it. I found it easy to transfer all my info from my old Note 20 to my S24. I'm still setting up my apps in my phone, and I'm finding out how to reactivate my apps with ease. That saying, "you learn something new everyday" surely resonates with this phone. I'm gonna love learning how to operate my new S24 FE!! I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like the responsiveness
on July 19, 2025
Posted by: Misstressn
[This review was collected as part of a promotion.] I can't say I use AI on a regular basis I use it sometimes to explain recipes sometimes for historical references which I find interesting I don't know that too many people do that! But I love the phone for certain things and that's that I love the responsiveness of it it's quick it's generally right on the money when I'm trying to do something it knows what I want to do which is creepy yet kind of cool. I'm 55 so I'm going to find it creepy and kind of cool at the same time. But yeah I find is really good at finding history of things and I like history although sometimes it gets a little jarbled, garbled even, so I do think my early Educators for teaching me how to learn the difference between truth and fiction. Gaming is wonderful on this I mean I've never had such resolution. However it's still just a phone and I prefer computers because I'm old and I like a screen that's bigger so I can see it. And I'm afraid you're going to run into that with the older generation which is I'm sorry the Generation X and eventually millennials!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed by how much memory there is.
on July 19, 2025
Posted by: DEALDIVA
[This review was collected as part of a promotion.] I use my Galaxy for bargain shopping and she (yes I named my phone) has not failed me yet. I also love making videos with my Galaxy AI.
Value
5
Written by a customer while visiting Samsung US