Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,722 Reviews)
Open Ratings Snapshot
Rating breakdown 1,722 reviews
5 Stars
1,339
4 Stars
302
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product. 
(
58 out of 63
)
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Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
3 out of 5
3
Issues with the charging cable and phone camera
on January 9, 2025
Posted by: JMJM
from Austin, TX
Verified Purchase:Yes
I am happy with the phone but the quality of the camera seems not to be what I expected compared to other Samsung phones. Besides the charging cable that came inside the box didn't work and the only solution they gave me, after being very patient, was to return both the phone and the cable. I gave up because I was waiting for more than a week for the phone, so now I am using another cable to charge my phone.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 13, 2025
Hey there JMJM, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. We would love nothing more than to help you have the best possible experience with your device, and capture the best photos and videos possible. We have provided links to a few articles to help you if you are experiencing blurry or dark photos. We have also shared a link to the full device manual to help you with the camera settings, and lastly we have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
O.M.G.
on January 9, 2025
Posted by: CURTIS G
Verified Purchase:Yes
this s24fe is like night and day difference in my old s10e..Battery life and a ton of new features that I am still trying to wrap my head around. As the old saying goes " why did I wait so long " applies.
Response from Samsung USBy R&R Team, January 10, 2025
Hey Curtis G, thank you for your feedback on your Samsung Galaxy S24 FE. We love hearing how amazed you are at the enhanced features of capabilities of your new device. We know it can take some time to learn all of the new features, and we have provided a link to your manual to assist you in this discovery. We have also shared a link to the Samsung Support Team to answer any questions that may arise during your discovery. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Price and Performance
on January 8, 2025
Posted by: Alexander
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
I had to upgrade my s9+ and this is a nice phone for the price. love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2025
Hi Alexander, we are grateful to you for sharing your feedback on your Samsung Galaxy S24 FE. We are thrilled to know you are so pleased with your new phone after upgrading from a previous device. Please, reach out to us again in the future at any time with questions or if you would like to provide additional feedback on a ny of your Samsung products, and thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 4, 2025
Posted by: Bill
Verified Purchase:Yes
Great phone. Good price. What else can I say. I love it.
Response from Samsung USBy R&R Team, January 8, 2025
Hi Bill, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how much you are enjoying the features and price of your new device. We love hearing the word love used to describe our devices, and hope you'll reach out to us again any time in the future if you have any questions or would like to share additional feedback about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Es un diseño muy especial y muy interesante
on January 4, 2025
Posted by: 1184
GALAXY F24 FE 128GB... LES QUIERO PEDIR ESTE EQUIPO
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Ultra S24
on January 4, 2025
Posted by: Montserrat
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Excellence phone. Love my samsung ultra. Best camera out there
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Glad I Bought It
on January 3, 2025
Posted by: Jules
Expertise:Intermediate
Verified Purchase:Yes
I've had this phone for about a month. There is no lag, lots of customization options, lots of available storage, a decent but not outstanding camera, good screen quality, and it was all for a reasonable price. I wish the battery life were a bit better, but aside from that, it's a really handy phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 7, 2025
Hi Jules, thank you for your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the usage of your new phone every day. We would love to help you ensure the battery life of your device is maximized. We have provided links to a few articles below to help you with this experience at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best bang for your buck phone
on January 2, 2025
Posted by: David G
from Clearwater Florida
Expertise:Expert
Verified Purchase:Yes
probably the best bang for your buck in new cell phones right now. The phone works great and the battery life is awesome. If youre thinking about getting one of these go for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 2, 2025
Hi there David G, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing how much you are enjoying the features and capabilities of your new phone, and that you feel you have made a good investment in your device. We would love to hear from you again any time if you have questions about your new device, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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