Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7 out of 5
4.7
(1,724 Reviews)
Open Ratings Snapshot
Rating breakdown 1,724 reviews
5 Stars
1,341
4 Stars
302
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product. 
(
58 out of 63
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5 out of 5
5
Awesome phone
on July 4, 2025
Posted by: TechfanPR
[This review was collected as part of a promotion.] The Galaxy AI features on my Samsung phone have completely changed how I use my device daily. From real-time translation when I'm chatting with friends abroad to AI-powered photo editing that makes my pictures pop, everything feels smart and effortless.
I mainly use my Samsung for streaming videos, handling work emails, and playing games. The screen quality is amazing, and the performance is super smooth, even during intense gaming sessions. Battery life is solid too it easily lasts me the whole day.
Highly recommend it for anyone who wants a powerful phone with smart AI tools built in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly fast and loud!!
on July 4, 2025
Posted by: Mommacakes81
[This review was collected as part of a promotion.] If you want crystal clear sound and photos, then this is the phone for you! With its blazing fast speed when it comes to loading up there's no task too big for this guy! Samsung AI as well is working wonders in helping me learn a lot of things even Google didn't know about! Lol Guess Google's not as smart as it used to be or Samsung has really stepped up their game with their new AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone! Galaxy AI is amazing!
on July 4, 2025
Posted by: Uracio
[This review was collected as part of a promotion.] Galaxy AI alone is worth having this model. Phone feels great, is fast and easy to set up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great affordable phone with all you need
on July 4, 2025
Posted by: Elmoaf
[This review was collected as part of a promotion.] Galaxy ai is great on this phone and has the most recent updates. This phone compared to rhe full flagships of Samsung is very comparable even considering the price. Camer is great, note taking, multitasking is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is
on July 4, 2025
Posted by: Freedove
[This review was collected as part of a promotion.] This phone is awesome. The Galaxy AI is great so helpful in completing thing i need to write and finish. The camera is great crisp images. Fast clear and plenty of space.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on July 4, 2025
Posted by: Scorpionmatt30
[This review was collected as part of a promotion.] The camera is nice and love the ai and performance
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Decent but stays dead
on July 4, 2025
Posted by: Samsunghater
[This review was collected as part of a promotion.] I don't if it's the AI or what but I'm charging it 4 to 5tl times a day
Value
2 out of 5
2
Response from Samsung USBy R&R TeamAugust 7, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 FE. We understand how important the lasting battery of your device is for your continued usage and enjoyment every day. We have provided links to a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team if this experience continues. These experts can work with you directly to review any and all options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
User friendly
on July 4, 2025
Posted by: Michi74
[This review was collected as part of a promotion.] I use my galaxy for streaming movies. The picture, audio and quality is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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