Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,722 Reviews)
Rating breakdown 1,722 reviews
5 Stars
1,339
4 Stars
302
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
4
Galaxy has always been my favorite device its styt
on July 1, 2025
Posted by: Lulu80
[This review was collected as part of a promotion.] I'm not really sure how to use it so it really doesn't apply
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Did not like it and switched back to S21
on July 1, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Every time there is a new update, the display gets worse and worse with no way back. Any time an update changes features, there should be a setting to change those features back. I switched to the S24FE and the front camera quality was horrible and the battery seemed to drain faster. The SIM card didn't work in that phone which was the ultimate reason I switched and I'm glad because I use the front camera often and it was atrocious for how much these phones cost. I'd give my S21 a 4/5 stars. I rarely have problems with the phone itself and they can normally be fixed by restarting. My biggest issue is just the display changing like once or twice a year and not being able to go back. Especially when it's being changed to a more simplistic version. I use the always on display and I mainly get notifications from one app. Different notifications were the same logo but different color, so it was perfect on the always on display. I didn't even need to turn my phone on and I knew what the notification was. An updated changed it I think last year to only gray and no way to go back. With the recent update I absolutely hate the new battery symbol. It's hard to read, especially from farther away and was perfectly fine how it was before, but again there's no way to go back. That's my biggest issue. Also, pictures coming out blurry with slight movement and videos seeming to be low fps is also a slight issue. Galaxy AI seems to be great though.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there TankaJahari, thank you for sharing your thoughts about your Samsung Galaxy S24 FE. We know that new devices with updated software can come with a learning curve that can cause frustration. We have provided a link to a troubleshooting guide to help you with the camera, and to a few resources to maximize battery life. We have also provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone came with AI integrated and I love it
on July 1, 2025
Posted by: BILLYTHEKID0203
[This review was collected as part of a promotion.] Having the Galaxy Ai hardware integrated into the phone was one of the best things about the phone when I was choosing. It was right before the android updated and Samsung phones updated to have some Ai features so I had some of the Ai functions before even my wife with her galaxy s24 ultra. But it's really the best part of the phone. So many things it changes and makes more user friendly that I don't think I can go back! Great work Samsung! Please keep rolling out the hits!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 fe is the bomb.com unmatched by any oth
on July 1, 2025
Posted by: Mylovelys24se
[This review was collected as part of a promotion.] The s24 fe is an amazing phone the ai feature is so handy and helpful in so many ways from helping you write to helping you understand something you don't understand it lays it out in detail. My favorite feature about this phone is would definitely have to be the camera it is astonishing how good the camera is on this phone i ha0ve taken pictures of the moon you would think only a professional ca0mera would be able to take but this camera can take just as good if not better pictures and all the tools you have to personalize your device it is insane and makes it absolutely a breeze to navigate when you personalize it to your liking not to mention how durable this phone is despite that is is glass on both sides it has the strongest gorilla glass you can buy I have dropped my phone more times than I would like to admit but it is still in pristine condition samsung really killed it when they made this phone, I was so impressed and very happy with this phone. It meets all my needs and then some. I am in love with samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints
on July 1, 2025
Posted by: Zscham1324
[This review was collected as part of a promotion.] So far im more than happy with my purchasing this phone. The camera is amazing and the phone works very smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Device
on July 1, 2025
Posted by: Shoes4Clues
[This review was collected as part of a promotion.] The new Galaxy AI is spot on and recommend this device to everyone I know if they mention needing a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on July 2, 2025
Posted by: SJChap
[This review was collected as part of a promotion.] The phone meets all of my needs. I am constantly learning more about the phone with each update and functionality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible Device!
on July 2, 2025
Posted by: SamsungUser4Life
[This review was collected as part of a promotion.] The Samsung Galaxy S24 FE is probably the best phone I've had so far, the first thing I would like to say is transferring data from my old phone to my current was the easiest thing ever, and Galaxy AI is another great addition, when I take pictures but something is in the way, the AI deletes the object with ease. Another thing is the speed that the phone works at, when im watching a show or video, the quality is phenomenal, audio quality is incredible as well, amd the battery life is great as well, knowing that this has a smaller battery than the rest of the S24 series, the life of the battery is surprisingly great. I also love the freedom you have when customizing the device to make it truly feel like yourself. Going from a device that has compatibility with typical wired headphones to this one that doesn't have the compatibility, was some change, but the Bluetooth quality is still great. I thank you Samsung, the devices you create are great, can't wait to get newer devices and see what you guys come up with next!
Value
4
Written by a customer while visiting Samsung US