Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,725 Reviews)
Rating breakdown 1,725 reviews
5 Stars
1,341
4 Stars
303
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product.
(
59 out of
64)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Love this phone
on June 23, 2025
Posted by: Butterfly
[This review was collected as part of a promotion.] I went to a different brand and was so pleased to come back to a Galaxy phone. Streaming is bright and fast and Galaxy AI gives me the information I need no matter what I ask. This takes the best pictures and has the most options for each feature.
Love, love, love this to phone!
Love, love, love this to phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 23, 2025
Posted by: Love2YouTube
[This review was collected as part of a promotion.] I got the Galaxy S24 FE for my husband and is absolutely amazing. The video and audio quality is excellent. He watches YouTube and listens to music ALL the time and doesn't need to have the volume up all the way even without his heading aids in (which is a HUGE plus).. The AI features are great, especially for photos. It's a HUGE plus to be able to remove things from photos that accidently got captured. His last phone was the A15 5G and it was the worst phone he had ever had for what he uses it for. I would definitely recommend the S24 FE model to anyone. He likes it as much as he likes our son's S24 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on June 23, 2025
Posted by: Shop4u
[This review was collected as part of a promotion.] Good phone with great features. Galaxy AI works well with the device. 5g speeds are excellent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Review for Samsung s24 fe
on June 23, 2025
Posted by: Babygurl
[This review was collected as part of a promotion.] This phone is very much recommended. It's video quality is amazing. It's AI is better then another I have experienced. Streaming is beautiful. I really am glad I picked the s24 fe. The pictures are perfect. Everything is running smoothly.
Value
5
Written by a customer while visiting Samsung US
Posted by: Imstupiidforbuyingone
from None of your business
Expertise:Expert
Verified Purchase:Yes
Slow, buggy and so not worth the money.
Laggy and overloaded with garbage "features".
Laggy and overloaded with garbage "features".
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, June 26, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S24 FE with us. Weknow how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to articles to help you with the speed of your device. We have also provided a link to the full device manual toh elp you with the features you are not wishing to use with your device. We have also provided a link to the Samsung SUpport Team if you would like individual assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
FE model phone not impressed
on June 30, 2025
Posted by: APPLEFANmaybe
[This review was collected as part of a promotion.] I have to say, I'm pretty bummed out by this phone. The software feels like a complete mess, full of bugs and annoyances that I didn't expect. Honestly, it's made me question the whole point of the FE series, considering this experience. It doesn't deliver on the promises, and I regret buying it. Therefore, I wouldn't recommend this phone to anyone.
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hello, thank you for your feedback on your Samsung Galaxy S24 FE. We completely understand how frustrating it is when your device is not operating as expected or intended. We would love nothing more than to help you resolve your frustrations and have the best possible experience. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team to offer assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Budget Friendly Choice with Performance like S25
on July 2, 2025
Posted by: BMG8438806
[This review was collected as part of a promotion.] Alright, phone fanatics! The Samsung Galaxy S25 is out, and it's flashy, but as an everyday user, I'm here to champion the S24 FE. For a budget phone, it packs a punch that rivals its pricier sibling, especially when it comes to Galaxy AI.
Why the S24 FE is Your Smart Buy
Top-Tier Performance (Without the Top-Tier Price Tag)? Sure, the S25's Snapdragon 8 Elite is a beast. But the S24 FE's Exynos 2400e keeps up beautifully for daily use – Browse, social media, gaming. You won't feel a speed difference in your pocket. Think of it: do you need a race car for errands, or will a reliable, comfortable sedan do just fine?
Camera Capabilities That Impress: The S25 has subtle camera tweaks, but the S24 FE's 50MP main sensor delivers stunning, vibrant photos. It even shoots 8K video at 30fps, just like the S25. For capturing life's moments, the S24 FE punches far above its weight.
Galaxy AI? Absolutely! Here's the kicker: the S24 FE boasts many of the same awesome Galaxy AI features:
* Circle to Search: Instantly search anything on your screen.
* Photo Assist / Generative Edit: Edit photos like a pro – resize, move, or remove objects.
* Live Translate & Interpreter: Communicate across language barriers in real-time.
* Note Assist & Browse Assist: Summarize notes and web pages effortlessly.
You get the core AI experience without the premium S25 price.
All-Day Battery: Both phones offer similar battery life (4000 mAh) and 25W fast charging. You'll stay powered throughout your day wit
Why the S24 FE is Your Smart Buy
Top-Tier Performance (Without the Top-Tier Price Tag)? Sure, the S25's Snapdragon 8 Elite is a beast. But the S24 FE's Exynos 2400e keeps up beautifully for daily use – Browse, social media, gaming. You won't feel a speed difference in your pocket. Think of it: do you need a race car for errands, or will a reliable, comfortable sedan do just fine?
Camera Capabilities That Impress: The S25 has subtle camera tweaks, but the S24 FE's 50MP main sensor delivers stunning, vibrant photos. It even shoots 8K video at 30fps, just like the S25. For capturing life's moments, the S24 FE punches far above its weight.
Galaxy AI? Absolutely! Here's the kicker: the S24 FE boasts many of the same awesome Galaxy AI features:
* Circle to Search: Instantly search anything on your screen.
* Photo Assist / Generative Edit: Edit photos like a pro – resize, move, or remove objects.
* Live Translate & Interpreter: Communicate across language barriers in real-time.
* Note Assist & Browse Assist: Summarize notes and web pages effortlessly.
You get the core AI experience without the premium S25 price.
All-Day Battery: Both phones offer similar battery life (4000 mAh) and 25W fast charging. You'll stay powered throughout your day wit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best features
on July 10, 2025
Posted by: Mybrain
[This review was collected as part of a promotion.] I was secptible at first but I've always been a fan of the Galaxy series, but hos one blew me away. The camera is the absolute beat camera I have used phone or otherwise. Clear sharp images even at full zoom. This is also one well built device. I've dropped it on the ground, it has gotten wet. Not a scratch on it the screen is still perfect. I use it for everything from gaming, music, for work and play. With 128 gigs of internal memory, the professional grade camera and its near indestructible build, give it a try you will not be disappointed!
Value
5
Written by a customer while visiting Samsung US