Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,724 Reviews)
Rating breakdown 1,724 reviews
5 Stars
1,341
4 Stars
302
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product.
(
58 out of
63)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
2
I do not like Galaxy phones.
on June 2, 2025
Posted by: Nea25nea
[This review was collected as part of a promotion.] I do not like AI. First time having a Galaxy phone and I do not like it. Wish I would have looked it over more when switching cell phone companies.
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi Nea25nea, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We know that our customers have a range of needs and wants from their chosen device. We have provided a link to the full device manual to adjust the settings and align the features to your usage preferences. We have also shared a link to the Samsung Support Team if you prefer their one on one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product excellent photos best screen dis
on June 2, 2025
Posted by: Love24
[This review was collected as part of a promotion.] Galaxy ai is there when you need it especially for business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Perfect
on June 2, 2025
Posted by: S24phonereview
[This review was collected as part of a promotion.] I'm so happy that phones have passed my imagination. The Samsung Galaxy S24 is awesome. It has everything I including Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Zero SD CARD slots
on June 2, 2025
Posted by: GondiGirl
[This review was collected as part of a promotion.] Actually I really love my FE; however the sales pitch fails to tell us that there is ONLY internal memory and ZERO WAYS to expand the memory.. And when the memory is 'almost full', the phone freezes up and refuses EMAILS, PICTURE TAKING, DOWNLOADS, and slows it down to pre 3G speeds which in turn really means nothing ever except the words to whatever you are gandering, for example, photos in articles only show the spinning thing in the middle of the pics and YouTube premium freezes up just like the EMAILS(without saying so). So I had 5 SD 164 cards delivered over night, NEED EMAIL. ASAP, and when removing my otter box i went straight to the classice galaxy SD spot; and low and behold, my FE has no slot. So now delete some memories, some app that wouldn't be here if I didn't need it, and spend hours trying to delete enough junk EMAIL to allow me to get my WORK SCHDULE,, Ya, sucks when your still making payments and nothing works except the actual phone and AI,, Yep AI is cruzin right thru this calamity as if it doesn't exsist.. this whole outta memory situation almost made me loose my job and definitely made me miss some important mail and appointments. Fix that and this would be a 6 star product
Value
2
Response from Samsung USBy R&R Team, June 4, 2025
Hi GondiGirl, we appreciate you sharing your experience of your Samsung Galaxy S24 FE with us. We are so happy to hear that you are pleased with the capabilities of your device, and finding it so useful for a variety of daily tasks. We have provided a link to the Samsung Support Team to help you with our digital cloud based storage expansion options, and guidance through setup if you would like. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy S24 128g is a great entry level phone.
on June 2, 2025
Posted by: iLuvSJ
[This review was collected as part of a promotion.] I just love the use of Galaxy AI in my Galaxy S24 FE. Makes it easy to ask questions, get more information, or look something up. I use my Galaxy S24 FE for school,work, projects, social media,etc. My phone has replaced my laptop at this point in life. I can create digital art now much easier and do everything I need from the comfort of almost anywhere except the use of satellite which I hope this phone is capable of tapping into so I can use my phone anywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use
on June 2, 2025
Posted by: Georgieboy
[This review was collected as part of a promotion.] The phone has evolved from the previous series and believe or not you can tell with the changes and use of it. Easy to use but excellent features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the look and easy to work with
on June 2, 2025
Posted by: Railmster
[This review was collected as part of a promotion.] I love it and I love the colors it's best over all on the other phones I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing never had any issues
on June 2, 2025
Posted by: Suavesito9
[This review was collected as part of a promotion.] I use my device for streaming,watching videos and video games awesome device makes life easier specially with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US