Customer reviews from Samsung US
Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Average customer rating
4.7
(1,725 Reviews)
Rating breakdown 1,725 reviews
5 Stars
1,341
4 Stars
303
3 Stars
54
2 Stars
20
1 Star
7
92%of customers recommend this product.
(
59 out of
64)
Customer Reviews for Samsung - Galaxy S24 FE 256GB (Unlocked) - Graphite
Customer Rating
5
Seamless and refined experience of S24
on March 21, 2025
Posted by: AI4ALL
[This review was collected as part of a promotion.] Strong performance, smooth display and excellent battery life. Galaxy AI features are amazing and enables quick summarization of notes, photo editing, and other superb features.
I love using phone for listening to podcast, music, emails, photo editing, and for many personal and business related features that makes life organized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery overheats too quickly
on March 25, 2025
Posted by: NoJuan
[This review was collected as part of a promotion.] The phone works great, but the battery overheats.
I like the edge lighting when notifications pop up and that I get to pick the style.
I like the edge lighting when notifications pop up and that I get to pick the style.
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Hi there NoJuan, we appreciate your feedback on your Samsung Galaxy S24 FE. We are so happy to hear how pleased you are with the capabilities of your device. We have provided a link to a troubleshooting guide to help you with the temperature of your device. We have also provided a link to the Samsung Support Team and your warranty information, that covers a one year period, for your convenience if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 30, 2025
Posted by: Momof04
[This review was collected as part of a promotion.] I just love the quality of the pictures! I've always had loved Galaxies. I recently had a S21 and was told the S series were good phones. I had a S21 for almost 5 years & just loved it but it was time for an upgrade and this S24 FE is similar to my previous phone & does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect device
on April 2, 2025
Posted by: Makehappy
[This review was collected as part of a promotion.] It is a good device, which meets what it promises, good quality of materials, good cameras and good battery life, the device is excellent for moderate daily use and not so demanding games.
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Makehappy, we appreciate your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear how much you are enjoying the usage of your device for a range of daily tasks, and especially enjoying the camera quality. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome!!!!
on April 4, 2025
Posted by: SamsungProShopper
[This review was collected as part of a promotion.] Every feature that is available within this phone operates seamlessly with little effort from the user. This is by far the best phone and service i have ever experienced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device.
on April 5, 2025
Posted by: RonJ22
[This review was collected as part of a promotion.] Great device. Functions are easy to use. I love the Bixby function. Talk to text works great while driving.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hey RonJ22, thank you for your feedback on your Samsung Galaxy S24 FE. We couldn't be happier to hear that you are so pleased with the capabilities of your device, and finding it useful for hands free texting on the go. Please, reach out to us again in the future any time you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent.
on April 5, 2025
Posted by: Lilbigs87
[This review was collected as part of a promotion.] This product has seamless integrations with all apps and run smoothly all the time. It has very vivid colors and sounds excellent. Personally I think this device has been my best galaxy so far. So far, I think this Galaxy is very underpriced.
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi Lilbigs87, we appreciate your feedback on your Samsung Galaxy S24 FE. We love hearing that you are finding this device to be so easy to use, beautiful, and the best phone you've ever had. We hope you'll reach out to us again in the future any time you have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on April 6, 2025
Posted by: Merranda
[This review was collected as part of a promotion.] Easy seamless app transition, new audio freatures add clarity on top of the already seemingly perfect Audio! Hands down best phone yet
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Merranda, we appreciate your feedback on your Samsung Galaxy S24 FE. We are thrilled to hear how pleased you are with the features and capabilities of your device, and finding it useful for a range of tasks every day. Please, reach out to us again any time in the future with questions or to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US