This has been one of my best purchases ever. I’ve used this bag for 4 years while travelling around the world and it’s never let me down, it’s easy to use, reliable and then when the zipper started to wear, I was able to replace it without any questions.
I had a zipper malfunction and sent in the warranty form. The response took a couple of days but after the process was complete I received the replacement very quickly
I’ve been buying PD products since they first came out with their original Everyday Backpack, and there’s a reason why I now have something like 8-9 of their products. They’re just that great in quality, functionality, and aesthetics. And in the rare case when something breaks, PD really does live up to their lifetime warranty, which is how I ended up with the Everyday Backpack v2. It has almost every bit of functionality of the v1 with some enhancements that I enjoy. And working with their customer service was super easy. 11/10, would recommend!
i have owned this backpack for around 2 years now and it is the best bag i have ever used, the quality of all the materials is so good and i’ve never had an issue with it.