Customer reviews from geappliances.com
GE Profile - 23.2 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense AutoFill Pitcher - Stainless Steel
Average customer rating
4.7
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
132
4 Stars
25
3 Stars
5
2 Stars
2
1 Star
1
97%of customers recommend this product.
(
117 out of
121)
Customer Reviews for GE Profile - 23.2 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense AutoFill Pitcher - Stainless Steel
Customer Rating
4
Good Refrigerator, Quality?
on July 22, 2025
Posted by: CB1098
from Long Island, New York
Great refrigerator! The internal water pitcher and the adjustable temperature draw are great features. Only gave 4 stars because one of the French door gaskets has a small rip in it and the refrigerator is only a couple of months old.
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice fridge but water pitcher is finicky
on July 29, 2025
Posted by: Sawr
Water pitcher isnt working from day one..hopefully warranty addresses this issue
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, August 6, 2025
We would like to assist you with this AutoFill pitcher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Fan motor had to be replaced
on August 4, 2025
Posted by: Llking12
We had our refrigerator for less than 2 months and the fan motor had to be replaced.
Response from geappliances.comBy Adrian, GE_Appliances, August 12, 2025
We are so sorry that you have experience issues with the compressor fan motor. We are however happy that our technicians were able to get this part replaced, and we are confident that this refrigerator will serve you well for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
3
Water Dispenser Not Reliable
on August 13, 2025
Posted by: CraftyGirl61
I was very excited for my new refrigerator, however, the first time I used the water dispenser on the inside, and then closed my refrigerator, it proceeded to refill the water that I had used and continued until it overflowed all over the place. The overflow happened twice, and now I’m waiting for a service call.. I think it is a poor design.
Response from geappliances.comBy Jonathon, GE_Appliances, August 15, 2025
We're sorry to hear about the dispenser overflowing. We're confident that our Bodewell technicians will be able to get this resolved. If you need an update on your appointment, you can contact 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice refrigerator with a few minor issues
on August 13, 2025
Posted by: Lisa2609
Water pitcher feature and overall refrigerator are great. Doors have great capacity. Stainless steel is NOT fingerprint resistant. It is very annoying that the produce drawers do not fully extend.
Written by a customer while visiting geappliances.com
Customer Rating
4
Getting used to a new style!
on August 15, 2025
Posted by: Jana79
from Texas
I’ve had a side by side for the last 46 years and really wanted this French Door style! I almost immediately regretted my decision because this is so very different! It’s been about a month and I still haven’t decided where everything goes but I’m enjoying my new refrigerator now!! I am please with our decision to pass on the ice/water in the door. The ice maker & dispenser is nothing but trouble. I LOVE the autofill water pitcher in the door. I love the roomy shelves inside the doors and got a kick out of watching my husband look for the ice maker! There are fewer drawers inside the fridge but the middle section makes up for that (again, getting used to the difference). The freezer seems smaller but I think it’s just the chest style. I love the brightness of the back light and the flexibility of the collapsible shelf and I love the efficiency.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad expensive experience.
on August 15, 2025
Posted by: Ronnieony
from Millsboro DE
Soda, beer, cheese all ruined. Temp would not go above freezing despite setting at highest temp. Not getting adequate service from merchant. Very non communicative. Almost a month and we still can't use the drawer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, August 19, 2025
We'd like to assist you with maintaining the temperature of your refrigerator. We recommend unplugging the unit for 5 minutes and plug it back in. This will reset the unit and may help with regulating the temperature.
There are a few things we recommend checking, such as air clearance, the temperature of where the unit is installed, and even checking for large containers in the back that may block the flow of cold air and adversely affect the temperatures in the refrigerator. Move tall items forward so they don't block the air flowing.
Check the environmental temperature, as your refrigerator may not cool properly if installed in a location which experiences temperatures below 60°F or above 110°F. Also, make sure there is proper air clearance. In general, at least 1 inch of air clearance is required on each side, top and back of the refrigerator.
For further guidance, refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the issue with the temperature persists, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
There are a few things we recommend checking, such as air clearance, the temperature of where the unit is installed, and even checking for large containers in the back that may block the flow of cold air and adversely affect the temperatures in the refrigerator. Move tall items forward so they don't block the air flowing.
Check the environmental temperature, as your refrigerator may not cool properly if installed in a location which experiences temperatures below 60°F or above 110°F. Also, make sure there is proper air clearance. In general, at least 1 inch of air clearance is required on each side, top and back of the refrigerator.
For further guidance, refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the issue with the temperature persists, you can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Smart Purchase!
on June 13, 2025
Posted by: Hambone45
Excellent LG fridge! Quiet. Perfectly sized. Great setup for ease in storage. I repeat ... quiet!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com