Customer reviews from bosch-home.com
Bosch - 800 Series 1.2 Cu. Ft. Built-In Drawer Smart Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.1
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
1
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Bosch - 800 Series 1.2 Cu. Ft. Built-In Drawer Smart Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Easy to Use
on July 3, 2026
Posted by: Easy Use
[This review was collected as part of a promotion.] The controls are very easy to use. Hardly need to even read the manuals. The Home Connect was also easy to set up. However, using the remote control is very difficult. all I can do with the app is open the drawer.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
BOSCH microwave drawer
on May 23, 2026
Posted by: BOSCH drawer microwave
[This review was collected as part of a promotion.] The microwave drawer was the solution we had been looking for. We have an island cooktop and cannot have the over the stove microwave. Not wanting to give up the double wall oven the drawer option was perfect. It is easy to use, has WiFi connect. The best thing is the keep-warm feature. It cooks very well and even and due to the design it can hold several dishes at the same time.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Convenient and Intuitive
on May 2, 2026
Posted by: Erik T
[This review was collected as part of a promotion.] The drawer microwave is our first type of this kind and I really like how it blends with the kitchen, it's easy to use and really cooks things intuitively. I was worried it's sensor cook would let things to cold in the middle or too hot, but it really does a great job cooking evenly. We are very happy with it. Even the popcorn option does an amazing job of popping every kernel.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Not Up To Standards
on March 9, 2026
Posted by: Skiflyplay
[This review was collected as part of a promotion.] This microwave drawer has one major design flaw that will bother me for as long as we own it, it doesn't have backlit control panel buttons. You have to have a flashlight or phone to read the options. There are also issues with the drawer adjustment causing it to not close automatically when an 8"x8" or larger dish is inserted. This issue will hopefully be fixed by the service tech.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, March 11, 2026
Thank you for sharing your feedback. We’re sorry to hear about the trouble you've had with your microwave drawer. Providing high-quality appliances and service is our top priority, and we’d like to assist. Please connect with our team at 1-800-944-2904 or BoschCare@bshg.com for further support.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Didn't work from day one
on January 13, 2026
Posted by: Victor
This didn't work from the time it ws installed. Now I have to jump through hopes to wait and get it serviced. I would like a replacement. Unacceptable
Response from bosch-home.comBy BE, CS, January 15, 2026
Hi, thank you for your review. We understand that the need for service on an appliance is disappointing regardless of unit age. We're glad to hear you are in touch with service personnel in order to resolve this under warranty. If we may answer any other questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Very Nice Space-Saving Microwave
on January 3, 2026
Posted by: Koch
[This review was collected as part of a promotion.] This is a very nice space-saving microwave. Great addition to our kitchen remodel. The only reason for 4 stars instead of 5 is that it is difficult to read the display buttons (words/numbers) in lower light. An awesome upgrade would be to back-light the buttons. Other than that, a great product!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Quality issues with the magnitron.
on November 13, 2025
Posted by: Dick
[This review was collected as part of a promotion.] quality issues. I cannot reccomend this product
Response from bosch-home.comBy TM, CS, November 14, 2025
Hi, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Control panel illumination
on November 5, 2025
Posted by: Sylvain Brillon
I wish that all other controls beside the click be luminated while in use as it is hard to see...
Written by a customer while visiting bosch-home.com