Customer reviews from bosch-home.com
Bosch - 800 Series 1.2 Cu. Ft. Built-In Drawer Smart Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.3
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
20
4 Stars
7
3 Stars
4
2 Stars
2
1 Star
1
84%of customers recommend this product.
(
21 out of
25)
Customer Reviews for Bosch - 800 Series 1.2 Cu. Ft. Built-In Drawer Smart Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Fast and Strong!
on October 15, 2026
Posted by: Pinkie03
[This review was collected as part of a promotion.] Each time I use the microwave it is fast and strong. Ensure you watch the food if you use it for the first time to ensure you don't burn your food. It is a strong microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
not a durable product
on October 5, 2026
Posted by: AAsthana
[This review was collected as part of a promotion.] Consistently breaks down, despite being used for only 3 months.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RL, CS, October 5, 2026
Thank you for taking the time to share your review. We are so sorry to hear about your experience and appreciate your valuable feedback. Our team is here to help—please connect directly with our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com for further support.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Powerful!
on September 26, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] We were concerned that this new microwave would not be as powerful as the countertop microwave we replaced. It works better than expected. And it is great to not have the appliance sitting on the counter.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
No backlit panel
on September 18, 2026
Posted by: Nancy
I can not give any microwave above 2 stars if they don't backlight the most important feature: the selection panel. This should be a required safety feature. The pictures of the microwave drawer show bright white symbols and writing, and the store said it was backlit. The tilted panel and visibility I was promised was why I bought it. The direction sequences are also complicated and need to have written instructions near to operate.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, September 21, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch drawer microwave and we apologize for any inconvenience. Your feedback is very important to us, and we will forward it to our product design team for their careful consideration. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great microwave
on July 28, 2026
Posted by: Kevin
[This review was collected as part of a promotion.] The microwave itself is excellent. The connectivity functions are very spotty though and might as well not exist.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Microwave Review
on July 28, 2026
Posted by: Bosch Microwave
[This review was collected as part of a promotion.] This is our first time with a microwave drawer. We really love the look, but there are a few disadvantages. First it does not have a rotating plate. Also, it is hard to read the display. Lastly, inside is not as high as a regular microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Tucked away
on July 14, 2026
Posted by: Rohland
[This review was collected as part of a promotion.] This microwave is drawer style, which is the first I've used a drawer style microwave. I find it more difficult to clean because I can't see inside it as well or reach inside it to be able to clean.
I would recommend this to a friend!
Response from bosch-home.comBy Bosch Home US, Customer Support, July 17, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch drawer microwave and we apologize for any inconvenience. Your feedback is very important to us, and we appreciate you reaching out. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Drawer microwave
on July 12, 2026
Posted by: Arborcrest
[This review was collected as part of a promotion.] Strong microwave. Like the drawer pull out. Could improve on better written instructions to use va online. We did not figure out the power adjuster a while
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com