Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5 out of 5
4.5
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
102
4 Stars
23
3 Stars
8
2 Stars
5
1 Star
4
86%of customers recommend this product. 
(
50 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
4 out of 5
4
App restrictions
on October 13, 2024
Posted by: Ok sure
Expertise:Expert
Verified Purchase:Yes
Need to be able to install Google Drive and remote desktop
Response from Samsung USBy Social Commerce, November 29, 2024
Hi Ok sure, thank you for sharing your thoughts about your Samsung Galaxy Book4 Edge with us. We completely understand how important specific software and functionality are to you every day. We have provided a link to the Samsung Support Team to offer assistancce or answers to resolve this experience with your laptop. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good AI but less performance
on October 30, 2024
Posted by: Pardhu
from Norman, Oklahoma
Expertise:Expert
Verified Purchase:Yes
AI feature is good but the performance is somewhat slow and hanging when doing complex algorithms.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Pardhu, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We love hearing you are enjoying the new Galaxy AI features with your computer. We have provided a link to the Samsung Support Team to assist you with potential options for the speed of your device during your more complicated processes. They can help you depending on the software you are using and other potential factors. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works well so far
on November 1, 2024
Posted by: Book4BleedingEdgeUser
[This review was collected as part of a promotion.] This is my first Qualcomm chip based PC. I like the lightness and bought the larger screen with the numeric keypad on the keyboard. Still experimenting with running games in it. Computer did blank out recemtly while using and my wife lost her work on the browser. Will see if this happens again. 4 stars on the hardware build but right now there's one hiccup and one compatibility issue I'm concerned about. Do like the nifty co-pilot / Galaxy AI integration though. 4 stars for now.
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi there Book4BleedingEdgeUser, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are enjoying the features and functionality of your device as you continue explore your new device. We would love to help you withthe experience you mention with your internet browser. Without knowing the full details, we have provided a link below to the Samsung Support Team. You can reach this team of experts through chat for assistance with any questions about your device. We have also shared a link to the full device manual to highlight some of the features that can further enhance your experience. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Battery Life with Good Performance
on November 1, 2024
Posted by: Mush_Milan
from Notre Dame, IN, USA
Expertise:Intermediate
Verified Purchase:Yes
I’m really impressed with the battery life on the Galaxy Book4 Edge—it lasts a long time, even with the screen brightness turned up, which is fantastic. The screen itself is bright and clear, making it enjoyable to work on, but I do wish the touchpad was a bit more responsive, similar to the feel of a MacBook’s. While the performance is solid, the synergy with other Galaxy devices isn’t as seamless as I’d hoped, which is the only reason I’m giving it 4 stars instead of 5. Overall, it’s a powerful laptop with a lot of great features, especially for battery-conscious users!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 7, 2024
Hi Mush_Milan, thank you for sharing your thoughts about your Samsung Galaxy Book4 Edge with us. We are so pleased to hear you are enjoying using your new laptop for a range of daily tasks. We have provided a link to the full device manual to help you with the connection with your other Galaxy devices. We have also provided a link to the Samsung Support Team if this feature is not meeting your expectations. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The 5g uc is real effective in its browser is real
on November 2, 2024
Posted by: Junebug
I am learning more about apps Datta I have learned there is a deeper filing and coden the software I wond were it goods?may that is something we shout look at.it may be the cause for the milware that is effecting nor security programs..
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best quality
on November 6, 2024
Posted by: Srikanth
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
I was looking for a new laptop and I saw this from samsung. For the price, this laptop is the best so far. It is lite, fast, best in quality.
I love the laptop performance.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 7, 2024
Hey there Srikanth, thank you for your feedback on your Samsung Galaxy Book4 Edge. We love hearing you are enjoying the usage of your new laptop and finding it easy to carry around forall of your needs. We have provided a link to the full device manual to help you discover any additional features that can enhance your overall experience. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabet
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek and lightweight
on November 14, 2024
Posted by: Ponc
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
Better than expected, very light weight and sleek. Nice display and keyboard. Battery life is okay not as advertised for Snapdragon. Not seeing many issues to get the application run on x86 mode, basic everyday application available and working great. Overall happy with the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Ponc, thank you for your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are enjoying the usage of your new laptop. We would love to help you troubleshoot the battery life of your device if you believe it is not operating as intended. We have provided a link to the Samsung Support Team. You can reach them through the chat function for one on one assistance with any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect workhorse for lightweight applications
on November 18, 2024
Posted by: That guy
from TN
Expertise:Expert
Verified Purchase:Yes
My wife woke me up because her previous laptop died and I immediately had the snapdragon windows laptops in mind. Luckily the Samsung just happened to be on sale that day. Recently I purchased a second hand galaxy s 9 tab ultra that I would recommend so Samsung seemed like a natural brand to go with, especially considering our previous commitments to the ecosystem.
If I had any problem with the laptop at all it would be that as a media device it seems to compromise from the tablet. The tablets screen is smaller but slightly more vibrant and the speakers are significantly louder and clearer on the laptop. My expectations were that the laptop would edge the tablet out not the other way around, but a tablet being a dedicated media device makes sense. The keyboard could be slightly more raised according to my wife.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hey there That guy, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are overall pleased with the usage and features of your laptop. We have provided a link to the full device manual to help you adjust the settings of the display and laptop in general to best align to your preferences. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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