Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5 out of 5
4.5
(142 Reviews)
Open Ratings Snapshot
Rating breakdown 142 reviews
5 Stars
102
4 Stars
23
3 Stars
8
2 Stars
5
1 Star
4
86%of customers recommend this product. 
(
50 out of 58
)
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Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
1 out of 5
1
Donot buy this laptop
on July 28, 2024
Posted by: Avinash
from arizona
Expertise:Expert
Verified Purchase:Yes
Day 1 , Restarted the laptop to update windows first time and it got stuck in a boot loop so bad I could not even turn off the laptop . Returned day 1 eithtin few hoursof having it . I dont recommend it
Response from Samsung USBy Social Commerce, August 1, 2024
Hey there Avinash, we appreciate you sharing your thoughts with us about your Samsung Galaxy Book4 Edge. We completely understand how frustrating it can be to have a device that is not functioning as intended. We have the Samsung Support Team available through chat to assist our customers with any troubleshooting or to answer any questions they may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I LOVE IT LOVE IT!!
on August 27, 2024
Posted by: Eric B
Verified Purchase:Yes
It's been fantastic for me so far! I absolutely love the battery life, and the typing experience is pleasantly responsive. My only gripe is the app compatibility with the ones I use on Windows PCs. Other than that, the screen is bright and vibrant. It can do 95% or more of what most people need 100% of the time. The large 16" screen is a bonus, and if you're in the Samsung ecosystem, it's even better with features like Second Screen and Multi Connect, which let you control your devices (Samsung Tab and Samsung phone), use them as a second screen, and Multi Control allows you to use your Galaxy Book's touchpad to boost productivity. It's a great purchase, don't hesitate.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty Dope.
on June 26, 2024
Posted by: LoveSamsung
from Dandridge TN
Expertise:Intermediate
I bought it and I didn't know what to expect because I've only ever owned dells and I was started using it and it is amazing! 10 out of 10 would recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and beauty.
on September 23, 2024
Posted by: Sean
from L.A
Expertise:Intermediate
Verified Purchase:Yes
fast and beauty that's why i like it. but too small hard
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery life, yay. Steam powered, nay.
on November 21, 2024
Posted by: Visibly Shrouded
from NYC
Expertise:Expert
Verified Purchase:Yes
Beautiful laptop! For the price point after trade-in credit, this is an amazing all rounder. The screen quality is simply amazing.
Being Windows on arm, there's still quite a bit of compatibility issues, and bugs. Least of all, gaming popular titles will continue to be an issue.
But for light tasks, surfing and media consumption, this is the first laptop I've ever owned where I no longer care to keep the device plugged in to a power source the whole time. :)
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Visibly Shrouded, we appreciate you sharing your thoughts about your Samsung Galaxy Book4 Edge with us. We are so happy to hear you are pleased with the daily usage and battery life of your new device. We have provided links to the full device manual and the Samsung Support Team if you are interested in assistance with the features that are not aligning to your expectations or needs. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good device hardware, outlook, but half-ready yet!
on November 24, 2024
Posted by: Pavel
from Georgia, USA
Expertise:Intermediate
Verified Purchase:Yes
The device hardware and exterior is very nice, almost gorgeous. It's not that light as previous models or competitor's gram, but still light enough. Like the materials, the display. Don't like the shallow keyboard, and noticeable "chin" at the bottom of display (c'mon, it's 2024 already).
Dislike the base combination offers 512GB of soldered storage, even though storage is so cheap these days (check how little high-end SSD costs from the very same Samsung). Remember, it's built-in eUFS so can't upgrade.
While Windows 11 Arm works fine, there are still many software not yet natively supported by Arm64. Moreover, some of the pre-installed "bloatware" from Samsung is also x64, especially various background services - so go ahead and clean those extra tools.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hello Pavel, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are pleased that you are happy with the hardware appearance of your new laptop. If you are finding the storage capacity to be insufficient you can always use additional SD card or external hard drives to expand the capacity and ensure you can keep all of your important documents and data. We have provided a link to the Samsung Support Team and full device manual to help you with the features and help you if you believ eyour device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Could use some polishing.
on July 27, 2024
Posted by: Wankidy
from Maryland
Expertise:Expert
Verified Purchase:Yes
The quality of the laptop was surprisingly good. However, the battery life was not as expected and the trackpad was too big and often got in the way while typing.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Performance beast with excellent battery life
on December 6, 2024
Posted by: DG01
from California
Expertise:Intermediate
Verified Purchase:Yes
Excellent performance and endurance. Havent heard fans in over a month after initial setup on day1. Battery life keeps on going and when I don't use it, laptop is just in sleep. No longer have to shut it down.
I don't game or photo edit. So if your use case is like mine involving checking emails, browsing web, watching Netflix and doing office work in docs/sheets/PowerPoint nothing can beat this machine in the experience
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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