Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
102
4 Stars
23
3 Stars
8
2 Stars
5
1 Star
4
86%of customers recommend this product.
(
50 out of
58)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: Vasanth
from Bentonville AR
Expertise:Expert
Verified Purchase:Yes
This laptop is fantastic! It's incredibly fast and has a top-notch screen. While a few apps currently require emulation, this is expected to become less of an issue over time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
terrible laptop book edge 14''
on December 10, 2024
Posted by: afam
from Atlanta GA
Expertise:Intermediate
This laptop is complete trash , freezes, crash and most times do not load websites, it looked like someone returned it .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Hey there Afam,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Written by a customer while visiting Samsung US
Posted by: Sidd
Expertise:Intermediate
Verified Purchase:Yes
Just too good. Ecxellent run on battery. Very powerful, excellent graphics
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: rombus
from Texas
Expertise:Expert
Verified Purchase:Yes
This laptop has proven excellent. It's speedy, quiet, and boasts remarkable battery life. While there have been some application issues due to the ARM processor, these are expected to resolve over time. I liked it so much that I purchased a second one for my father!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 27, 2024
Posted by: Bonash17
[This review was collected as part of a promotion.] This is my first laptop upgrade in over 10 years coming from a dell latitude. So far this device have been great in terms of performance and battery life. One thing I'd like to see improvement is the battery drain when the laptop is put to sleep. I see it drains lots of battery while sleeping and not sure why that is happening.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beauty and Brains
on August 19, 2024
Posted by: ags94
Expertise:Expert
I initially did not want to adopt the new Copilot + platform this early, however I ran into a situation with my daily driver and needed a replacement. I have been extremely impressed with this laptop. Daily tasks are fast and take up minimal battery life. Depending on how much I push the machine, I'm usually ranging between 8-12 hours on battery. Low intensity activities easily get 16+ hours in real world use. The screen is by far the best in this class, and when I purchased the laptop, so was the price. The computer is large, however for me it is worth it for the number pad, which is comfortable to use. Overall I see myself keeping this computer for a long time, with the only downside being the lack of the windows hello camera. I would purchase again.
Pros: Build quality, battery life, keyboard feel, upscaled snapdragon platform, screen, price, ports
Ok: Bezels, Webcam
Cons: Touchpad size (not an issue functionally, but it is massive)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KMac1969
from Mobile, AL
Expertise:Intermediate
Verified Purchase:Yes
I LOVE this laptop. It is sleek and really impressive. No issues with the performance. The screen is brilliant. Sound is good. It all is A+ right now. I had another branded laptop that I paid about the same amount for and just couldn't handle it anymore. It was a definite dud. Constant issues. Overheating, freezing, etc. This is my 4th Samsung laptop, and I am GLAD to have another one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Aibrah
from Illinois
Verified Purchase:Yes
This device is so nice, works super fast, and feels super premium. Everything about it is a 5/5 except the compatibility issues. If you’re a person who is looking to use your laptop strictly for Microsoft apps+Google, this will be a perfect device because of the long battery life and beautiful screen. However, there are still some compatibility issues with apps that don’t have a good ARM/x86 emulation, but that’s expected with any new change as big as this. I think within the next year or two, those will become less and less common and this will be the perfect windows device. Would not recommend for gamers though!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US