Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
115
4 Stars
25
3 Stars
9
2 Stars
5
1 Star
5
86%of customers recommend this product.
(
49 out of
57)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot + PC - 15.6" LED Laptop - Qualcomm Snapdragon X Plus - 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
2
NO BACKLIT KEYS
on December 25, 2024
Posted by: Maurjul
Expertise:Expert
I bought this to replace my other brand laptop which was a 2 in one 360 that broke its hinge. For around the same price I could have got that same brand that wasn't 360 but decided to try something else because of the hinge issue. This proved to be a HUGE compromise because I've given up touchscreen which at first I was ok with since I don't use the touch feature very often. After getting the unit I started looking for the key to tun on the keyboard backlight and couldn't find it. Did some research only to find it doesn't exist. I had no idea that backlit keyboards weren't standard in 2024. Also had any descriptions when comparing units on Samsung's website made mention of this that would have likely influenced my decision heavily.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 26, 2024
Aloha Maurjul,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Edge. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. While the Galaxy Book4 Edge (15.6") does not offer a backlit keyboard, our other Galaxy Book4's offer this feature minus the Galaxy Book4. Also, we offer touchscreens with the Galaxy Book4 Edge (14"/16") as well as most of our other Galaxy Book4 series. If you would like any further assistance or if you would like to share any other feedback with us regarding your recent purchase, feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/computing/galaxy-books/compare/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Edge. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. While the Galaxy Book4 Edge (15.6") does not offer a backlit keyboard, our other Galaxy Book4's offer this feature minus the Galaxy Book4. Also, we offer touchscreens with the Galaxy Book4 Edge (14"/16") as well as most of our other Galaxy Book4 series. If you would like any further assistance or if you would like to share any other feedback with us regarding your recent purchase, feel free to reach out to Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/computing/galaxy-books/compare/
Written by a customer while visiting Samsung US
Posted by: Jon S
from Bethesda MD
Expertise:Intermediate
Verified Purchase:Yes
The battery life and design (besides trackpad) are really great. The X elite is fast and quiet. My biggest issue hasnt been with Arm64 support but with adreno support. You can't use this GPU for blender yet and you can't connect an eGPU.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steve B
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
very nice computer packed with latest tech features. It runs very smooth with lightning speed. I am very pleased and impressed with this computer as it meets all of mu needs and it has exceeded all my expectations.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pitta2020
from New York City
Expertise:Intermediate
Verified Purchase:Yes
fast - reliable - smooth keyboard - long-lasting battery - I love this computer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for price
on January 10, 2025
Posted by: Jim Bob
Expertise:Expert
Often I find if you give a Ferrari to someone who only drives Honda civics their entire life, and this person refuses to learn how to properly operate this Ferrari, this person will say "it's a piece of junk" because they can't drive it properly or "it's really slow" because they burned out the clutch, or "its not comfortable" because they wore clothes from a day on the construction site, brought their supplies with them, and a piece of rebar is sticking out of the leather in the seat.
Its an awesome piece of technology. Incredibly lightweight and just a beautiful screen. Buying it for its ultraportability, long battery life, and ability to run all windows programs (you can emulate if your program doesn't run on ARM). This laptop is exactly what I was looking for.
Really important - This laptop is exactly what I was looking for based on my criteria, if you want a powerhouse that weighs 4 lbs or more, then get a powerhouse that weights 4 lbs or more.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 11, 2025
Posted by: Bozzy
Really awesome shipping was a bit weird but the product Is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Great PC performance, battery life and screen.
on January 12, 2025
Posted by: JAMV
from CA
Expertise:Expert
Verified Purchase:Yes
After using a Samsung phone and Tablet, now I am using my new Samsung PC. They all have great screen, and battery life besides a good performance.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HArvey
from Truro MA
Expertise:Expert
Verified Purchase:Yes
Excellent laptop for business use and general use. Not a gaming device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US