Customer Reviews for JBL - PartyLight Beam bluetooth projection party light - 2024 - Black
Customer Rating
1
I feel scammed
on October 12, 2026
Posted by: Galloway
from Wichita. Ks.
I feel scammed by jbl for the first time in a long time.... I have read everything I can find and I didn't find anything about it NOT syncing up with certain speakers and for the money i spent on 2 jbl 710 speakers and now this light for it to not since up i feel robbed and the sound reactive seems to be slow or not responsive as i feel it should be
Response from jbl.comBy Customer Support, October 14, 2026
We appreciate your feedback. The "sync" feature is designed to create a unified light show where the lights on the speaker and the PartyLight beam move in perfect unison. This is achieved through the JBL PartyBox App. When a speaker and a light accessory are both connected to the same ecosystem via the app, they receive synchronized commands to ensure the visual timing matches the audio. If your having syncing issues, please contact us at support.jbl.com we're here to help.
Purchasing the jbl light beam was one of the best edition to my growing collection of fine jbl products I would recommend the light beam or any jble products would be a good move on your part.
I purchased two of these about two weeks ago. I’m not unhappy, however, I’m not super excited either about their performance. I wish I would’ve read up on the specifications more because they don’t do as much as I thought they would for the price. It is neat how they can sync up lights with the Ultimate JBL speaker.
Response from jbl.comBy Customer Support, January 22, 2026
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Partylight Beam didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Won't connect to my iPhone 17 Pro Max (iOS 26). Apps (JBL One and JBL PartyBox) detect the light, but connection fails. My JBL Partybox Encore 2 speaker has no such issues.
Response from jbl.comBy Customer Support, October 17, 2025
Thanks for bringing this to our attention. Please follow these steps in order:
Clear the app's cache. Uninstall the app from your device. Forget or unpair the Party Light Beam from your Bluetooth settings. Restart your device twice. (This is crucial to ensure that all app and Bluetooth remnants are removed.) Reset the Party Light Beam. Pair the unit with your device. Download and install the app again. Open the app and grant all necessary permissions (the app requires these to function properly). When the app opens, it should detect your unit and work correctly. If you need further assistance, please contact our customer support team at: https://support.jbl.com/us/en/#contact.