Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Average customer rating
4.5
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
158
4 Stars
43
3 Stars
6
2 Stars
5
1 Star
10
88%of customers recommend this product.
(
110 out of
125)
Customer Reviews for KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Customer Rating
5
Great Dishwasher!
on September 11, 2025
Posted by: Carol Marol
from Chicago, Illinois
[This review was collected as part of a promotion.] I am very happy with this dishwasher. It is very quiet and dries well, which was a priority to me. I love the adjustable rack and the top shelf for utensils too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quality build unit that should last for many years
on September 21, 2025
Posted by: Prof. Steve
from Southern Illinois
[This review was collected as part of a promotion.] So far so good. Unit is super quiet and the overall build quality for all parts and components seems very robust. I've been a product designer for over 50 years, and my knowledge of materials and processes allow me to make those statements with a high degree confidence. Design Prof. Emeritus, Steve B.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Life changing!!!
on September 20, 2024
Posted by: lisam1227
[This review was collected as part of a promotion.] We are a family of 5 and I am used to running my dishwasher daily. The 3rd rack on this dishwasher opens up SO much more room! The 3rd rack is perfect for sippy cup lids, kids bowls, spatulas and even a 13x9 Pyrex baking dish!! I am always short on space with my old dishwasher for these types of items. The Express wash is just over 1 hour and does a fabulous job. I haven't had a dirty dish come out of it yet (I don't ever prewash). The dishwasher is so quiet, it's hard to tell when it is running unless you are in the kitchen, very near it. The dishwasher racks glide effortlessly.
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and works perfectly!!!
on September 25, 2024
Posted by: audreywhoa
[This review was collected as part of a promotion.] This dishwasher replaced my dishwasher from the early 2000s. It is BEAUTIFUL. It is quiet, cleans the dishes well, and dries them well. I love the three tiered system (one specifically for utensils, one for cups, and then one for larger items). Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love the design
on September 25, 2024
Posted by: jasmino6
[This review was collected as part of a promotion.] Love this dishwasher left my plates spotless. It’s less noisy than my older dishwasher. It has a nice third rack for smaller dishes and utensils. It seems to have a way better energy efficiency since my old one was over 10 years old.
Written by a customer while visiting influenster.com
Customer Rating
5
Absolutely love this dishwasher.
on September 26, 2024
Posted by: kaci_grinder
[This review was collected as part of a promotion.] I absolutely love this dishwasher! First time having one with a third rack and I don’t know how I’ve gone this long without a third rack. It fits so many dishes and the third racks is so nice for cups, smaller dishes and bigger knifes. It’s insanely quiet, I had to check on it a couple of times to make sure it was running. Based on the stats it’s very energy efficient. It has so many different settings that you can use alone or combine with others. It dries the dishes very well, I used the extended heat dry setting and all my dishes were perfectly dry and completely spotless. Highly recommended purchasing this model and definitely going with a third rack for any model choice. The stainless steel look is so pretty and very easy to clean, got some water marks while working on the kitchen and they wiped away with no issues.
Written by a customer while visiting influenster.com
Customer Rating
5
Cleans like no other
on September 26, 2024
Posted by: elizabethw02ea
[This review was collected as part of a promotion.] Do you hear that? Me either. This beauty is as quiet as a library. For it being on the small side the inside of it has quite a big capacity for holding a sink full of dishes. I loved how I didn't have to do a pre rinse before I ran it, it cleaned by dishes the best I've ever seen. I could go on and on about how much I really enjoy this dishwasher. It does everything it claims and more! Everyone should own one to help make their days and life a little easier.
Written by a customer while visiting influenster.com
Customer Rating
5
Super quite, Spacious, Excellent Cleaning power, Sleak Design and Easy to use.!! Could use a cycle time display.
on September 27, 2024
Posted by: mahai2
[This review was collected as part of a promotion.] I never thought I’d get excited about a dishwasher, but here I am! This dishwasher genuinely feels like a luxury. The first thing that stood out to me was how incredibly quiet it is. It’s so quiet that I’ve found myself checking to make sure it’s actually running. My husband, who’s a light sleeper, used to wake up every time our old dishwasher was on, so we noticed the difference immediately.
When it comes to cleaning power, I was skeptical at first, but I’m honestly amazed. It cleaned a severely burnt pot with barely any scrubbing needed on my part. I’m attaching before-and-after pictures of the pot to show just how well it worked! I don’t even bother pre-rinsing anymore—plates, pots, glasses, cutlery, and even my skincare tools all come out spotless, like they’ve been hand-washed by a meticulous little elf.
I also have to mention the adjustable racks, which move smoothly with just a simple button on the sides. I can easily shift the middle rack up or down depending on what I need to load, and this flexibility has been a game-changer for fitting in oversized mugs and awkwardly shaped pans. The racks glide in and out effortlessly, and the dishwasher feels incredibly spacious thanks to its third top rack and removable cutlery basket. I also love that the interior is stainless steel, giving it a sleek, polished look (I’ve attached pictures and a video). The exterior is fingerprint and water spot resistant, which is great for keeping it looking clean. The buttons are soft, sensitive to touch, and respond instantly.
The only thing I’d change is the lack of a display showing the remaining time for the cycle to finish. A small screen for that would be really useful. But aside from that minor issue, everything about this dishwasher is absolutely perfect!
Written by a customer while visiting influenster.com