Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Average customer rating
4.5
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
99
4 Stars
28
3 Stars
3
2 Stars
2
1 Star
7
86%of customers recommend this product.
(
56 out of
65)
Customer Reviews for KitchenAid - 24" Top Control Built-in Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Stainless Steel
Customer Rating
5
Very happy so far!
on June 12, 2025
Posted by: Sue Mac
[This review was collected as part of a promotion.] Cleans my dishes well. Still getting used to the 3rd rack since I didn’t have one before. The 3rd rack items have a little water after dry cycle however not a big deal for me.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Performance good
on June 14, 2025
Posted by: Spiceman
from Michigan
[This review was collected as part of a promotion.] So far this product has performed as expected and looks great
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lots of space, quiet and great features
on June 24, 2025
Posted by: Pete in ICT
[This review was collected as part of a promotion.] We are enjoying our new Kitchenaid dishwasher, replacing an older Kitchenaid which lasted 17 years.
This one seems rock solid, is the same size, but somehow seems bigger! Install was a little challenging, as it requires pulling the dishwasher in and out as you check the fit and level it, but not too difficult for most homeowners. This would be required of any dishwasher though.
This one seems rock solid, is the same size, but somehow seems bigger! Install was a little challenging, as it requires pulling the dishwasher in and out as you check the fit and level it, but not too difficult for most homeowners. This would be required of any dishwasher though.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great features, extremely quiet
on July 1, 2025
Posted by: Dj57
from Texas
[This review was collected as part of a promotion.] we purchased and installed with new kitchen remodel.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very disappointed in this poor performer!
on July 2, 2025
Posted by: Gigi T
from Seattle, WA
[This review was collected as part of a promotion.] This is the worst dishwasher I have ever owned. It does not dry the dishes. There is water sitting on the topside of the silverware basket. The top shallow rack is completely covered with water when finished. Any dish that is not slanted enough to drain will have water sitting on the top surface. Dishes put in the slots next to each other , like plates side by side, may end up with a fine dampness left on the surface. There is no feeling that the dishes have been thoroughly washed and sanitized in any way. And all of this poor performance takes at least 2 hours or more to finish. When opening the door to empty the finished load, water always drips out of the vent slot on the upper left door corner, and sometimes out of a lower corner. So every day requires wiping the wet drips off the floor. The dishes always need hand towel drying. Just emptying the dishwasher has become a dreaded chore. The dishes have no sparkle or clean look to them. I've never been so disappointed in an appliance in my life.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 747220.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on July 9, 2025
Posted by: Beth2028
[This review was collected as part of a promotion.] We needed a new dishwasher and were very interested in the 3rd shelf. It has performed better than we expected and we are very pleased with our purchase.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very disappointed
on July 10, 2025
Posted by: fms3g
[This review was collected as part of a promotion.] I bought this dishwasher over a month ago and haven't been able to use it. After running a cycle to just clean the dishwasher after installation, the latch on the door will not close. The latch has been replaced but after running a test cycle the latch will not close again. New door hinges have been ordered and will be installed next week. We will see if that takes care of the problem. Something wrong with this appliance that after running it through a cycle the latch won't close but it did close before running a cycle.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 11, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 750435
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on July 11, 2025
Posted by: Mcc17
from Omaha Nebraska
[This review was collected as part of a promotion.] I’m so happy I purchased this dishwasher, it looks great in my kitchen but best of all the interior set up is great. Coffee cups are finally able to set in at an angle so no more water puddling after dry cycle is done. The very best feature however is that it is so quiet I can just barely tell it is running!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com